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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.6
2,106 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,106 reviews

January 11, 2020

I dropped off my vehicle in the morning & it wasn’t touched until late afternoon when I started calling. I don’t have patience to wait repeatedly and their timelines were not customer focused. More

by Ckenn
Recommend Dealer
No
Employees Worked With
Norm Mitchell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Other
Jan 27, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (712) 202-5328 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 11, 2020

Great Service. Quick and efficient! Thanks to Corey in the service department for making my first repair since getting my car smooth as can be. More

by Jjsmm
Recommend Dealer
Yes
Employees Worked With
Corey
Jan 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Arnie Bauer Buick GMC and we hope to see you again.

January 11, 2020

He works with a realistic mind. It really helps and makes it easier to have an open dialogue of what my options are. Thank you Adam More

by STAGG5_2000
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Jan 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so pleased you enjoyed your visit to Arnie Bauer Buick GMC! If you have any further questions, please don't hesitate to reach out!

January 10, 2020

Great Service Always on the spot with service! My climate icons was not working and they ordered a new radio and it came in very quickly and they called me right a More

by LORLONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Jan 14, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Arnie Bauer Buick GMC and we hope to see you again.

January 09, 2020

Great Service Working with my salesman over the past 3 years has been great. Called him about moving into a new lease and the car was ready the next day! More

by EASIN-E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sinon
Jan 10, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2020

Came in to have my car serviced. I worked with Adam he provided great service. He was able to answer all the queations and concerns that I had about my car. More

by Janie Barksdale
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Jan 10, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're so glad to hear that we could provide you with a five star service experience. Please let us know if there is anything else you may need from us; we're always happy to help! Take care!

January 04, 2020

Outstanding service Very friendly and helpful. No pressure sales. Even offered to drive my old car to my home so I could get both cars back that night. More

by KDIGGER65
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're so glad to hear that we could provide you with a positive service experience. Please let us know if there is anything else you may need from us; we're always happy to help! Take care!

January 01, 2020

Quick and fair. Norm is very well informed on vehicles and a pleasure to work with. He is honest and truly seems eager to please. I will be back. More

by RRIAG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We set high expectations for ourselves so it's gratifying to see you had such a positive experience with us. Please don't hesitate to give us a call or stop by if there's anything else we can help you with. Have a wonderful day!

December 30, 2019

Mike Werner is the consummate professional. I have had the pleasure of working with Mike Werner for several years and he is the best. He is thorough in explaining the work to be performed and is More

by FRANKIE159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Werner, Adam Estes
Jan 08, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is dedicated to providing you with the best service experience so we are pleased to hear you found that to be the case during your visit. If there is anything else we can do for you, please do not hesitate to reach out. We hope you have a great day!

December 30, 2019

Always Satisfied Quality Service. Timely. Goes the extra mile to ensure that needs are met. Very thankful and would recommend to family and friends. Thank you, again More

by HEAVENLY03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Horton, Adam Estes
Jan 08, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're so glad to hear that we could provide you with a great service experience. Please let us know if there is anything else you may need from us; we're always happy to help! Take care!

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