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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,093 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,093 reviews
December 24, 2019
Great Service ...got towed in by my insurance company after waiting on the expressway for 21/2 hours was not in a good mood but Dave in the service departme Service ...got towed in by my insurance company after waiting on the expressway for 21/2 hours was not in a good mood but Dave in the service department got my car diagnosed and fixed right away while I waited! Would Highly recommend them to everyone I know!!! More
by Smiley1
Verified CustomerEmployees Worked With
Dave Steffen
Helpful December 23, 2019
Mike and my Bumper! I took my car in to get the bumper fixed. Mike Werner was so pleasant, so helpful and extremely timely. I had absolutely no issues with the way everyt I took my car in to get the bumper fixed. Mike Werner was so pleasant, so helpful and extremely timely. I had absolutely no issues with the way everything was handled and Mikes attention to deal and customer service was absolutely AMAZING. More
by Mcneildavid389
Employees Worked With
Mike Werner
December 20, 2019
Great Customer Service Did not offer car wash in service department. So I was a bit disappointed about that. I did not bring it up because I am used to it being done automat Did not offer car wash in service department. So I was a bit disappointed about that. I did not bring it up because I am used to it being done automatically More
by RENEE.ERVIN
Employees Worked With
Henry Horton, Mark Diehl
December 19, 2019
Great I had an appointment at 9:15 for an oil change. I was assisted by Mark. He is very good. Mark goes everything that was done and also let's you know w I had an appointment at 9:15 for an oil change. I was assisted by Mark. He is very good. Mark goes everything that was done and also let's you know what your car needs. More
by HMB1946
Employees Worked With
Mark Diehl
December 18, 2019
Great Place, Great Service, Great people! I have purchased many cars and trucks from the Bauers. They are always striving to provide the best service and the best prices. give them a shoot you I have purchased many cars and trucks from the Bauers. They are always striving to provide the best service and the best prices. give them a shoot you wont be disappointed! More
by BRYAN43
Employees Worked With
Alyssa Gomez, Bret Pechtold, Chase Pickett
December 17, 2019
Great I was a great experience. The staff is very friendly and helpful. It went quickly and smoothly. The finance staff was also great. I would recommen I was a great experience. The staff is very friendly and helpful. It went quickly and smoothly. The finance staff was also great. I would recommend this dealership to anyone looking to buy General Motors products. More
by dorismann
Employees Worked With
Jonathan Taylor Trish
December 17, 2019
Oil change I went to Arnie Bauer for oil change. I was met with curtesy and great service. A suggestion of a wheel alignment and was taken. Great customer servi I went to Arnie Bauer for oil change. I was met with curtesy and great service. A suggestion of a wheel alignment and was taken. Great customer service. More
by hollyhood5148
Employees Worked With
Mark Diehl
December 17, 2019
We bought a used Cadillac. We drove 2 hours to look at a 2017 Cadillac CT6 which we ended up buying. Rick Vanderlaan was our salesman. He had the car ready for a test drive as s We drove 2 hours to look at a 2017 Cadillac CT6 which we ended up buying. Rick Vanderlaan was our salesman. He had the car ready for a test drive as soon. As we arrived. He was knowledgeable, friendly and extremely helpful. All things that made our experience with Arnie Bauer worthy of 5 stars. Trina was also wonderful to work worth. Both Rick and Trina clearly know how to read their customers and did not waste our time. More
by SARABACH
Employees Worked With
Rick Vanderlaan, Trina
December 16, 2019
Great service Needed an oil change and the brakes were making some noise. Everything taken care of at a reasonable cost. Very good service team. Great people to Needed an oil change and the brakes were making some noise. Everything taken care of at a reasonable cost. Very good service team. Great people to work with. More
by Bighatpat
Employees Worked With
Adam Estes
December 16, 2019
Really Happy I’m really happy with the services they have provided at all times, friendly , honest, they get you out as soon as they can , so overall no complain I’m really happy with the services they have provided at all times, friendly , honest, they get you out as soon as they can , so overall no complain More
by Ralobarajas
Employees Worked With
Mike Werner, Adam Estes, Jessica McCormick
