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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

June 06, 2019

Speedy and professional Professional and courteous very helpful information provided. Made visit less stressful than anticipated . Would recommend service department to frie More

by JOHNKELLY103
Recommend Dealer
Yes
Employees Worked With
Tom Pagoria, Bill Featherston
Jun 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2019

My experience at Arnie Bauer Awesome job, keep it up. I wasn’t to happy with the fact that I was walked around the car lot, both sides, and no one ever came to see if I needed any More

by STACEYD.ALLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young lady who I made the appointment with over the phone. , Adam Estes
Jun 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 06, 2019

Driving Confidence I appreciate the lengths that Arnie Bauer goes through to make that even a pre-owned vehicle like is properly maintained. They provide the services yo More

by DATH007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Jun 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you so much again for your feedback! We hope you have a great day!

June 06, 2019

Absolutely professional customer service. The customer service representative Bill Neibert is a professional service manager at the Arne Bauer dealership . Totally honest and knowledgeable reg More

by SYLVESTERWILSON10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Jun 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We're glad everything was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know!

June 05, 2019

Awesome speedy I’ve been doing business with Arnie Bauer for 19 years. They are one of the most wonderful car dealership I’ve ever been to. They get to know their cu More

by MSTHING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Horton, Mark Diehl, Mike Werner, Bill Neibert
Jun 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We are happy that our team could provide top notch service to you! Feel free to reach out to us if you need anything. Have a wonderful day.

June 05, 2019

Recall Service -2015 Sierra Quick, Quality service. Job well done, If I owned a Ford I would bring it to Arnie Bauer for service. Helped with a loaner vehicle too. More

by GMMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Jun 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for this response! We are pleased that our team was able to help you out. We look forward to your next visit! Take care!

June 05, 2019

Good Wot Excellent work service completed and car loaner returned very good people to work with.Mike took it upon himself to assure me that rattling noice is f More

by DT8585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell, Mike Werner
Jun 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for this great feedback! We are happy that we could get that issue resolved and get you back on the road. Our team is always willing to help out, so feel free to reach out anytime!

June 04, 2019

Great service I bought my car from this dealership. I only go there for any service. Mike Werner always takes good care of me. All the service people are courteous More

by KDGAIDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A J car salesman. Trina finance. Both excellent , Mike Werner
Jun 12, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We really appreciate your positive review! It's good to know that you felt well taken care of during your visit. Come see us again!

June 04, 2019

2nd vehicle in 2 years ,dealership is a breathe of fresh air This was my second purchase of a vehicle in 2 years. This dealership is a model for dealerships to follow. I first bought a new vehicle in 2002 , a More

by Dave M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Grote, Rowland Laird
Jun 12, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your continued business! We're proud to know that we've been able to give you consistent quality service, and greatly appreciate your valued support!

June 04, 2019

Body Shop Car looks great, thanks to Toby and crew.👍. Even though it was in for bumper repair, work was completed on time as promised.and was washed. I’m an Ar More

by BUTCH0142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Stepan, Trina, Bret Pechtold, Norm Mitchell, Will Buis, Bill Featherston, Adam Estes, Bill Neibert, JOSEPH Gromala
Jun 12, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We pride ourselves in offering quality service in a timely manner. We appreciate your feedback and look forward to servicing you in the future.

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