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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

May 15, 2019

Awesome car salesman!! My husband and I enjoyed our experience with Tom as he helped us decide on what vehicle to lease for the next 3-4 years. As we contemplated over this More

by URFRANCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sinon
May 15, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Congratulations on your new vehicle! We're pleased to hear that Tom was so helpful and able to get you and your husband into a new car! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2019

My service guy Mark is the best Because Arie Bauer have been good to me as a Customer.everytime im there they have always told me the truth, And because that i will keep coming back More

by AASTOREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark in service.
May 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, thank you for your positive review! Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC and we hope to see you again soon. Take care!

May 09, 2019

Always a pleasure Service at this dealership is always superior. In the past i would take my car to various shops for repairs. Most of the time the car was misdiagnosed More

by Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam and Mark
May 09, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for highlighting our staff who were able to create a pleasant experience for you. Our team works together to complete service to your satisfaction. We hope to see you soon!

May 09, 2019

Service Appropriate and thoroughl! Following my participation in describing my service issues. No rush to judgement. Review and Repair processes were all exp More

by PROTEUS2630
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
May 09, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We’re glad you found our staff to be so pleasant and thorough. We are here to support you through your service every time. Have a great day!

May 08, 2019

Communication wasn't good Service went from $260 to $1700...not communicated very well after a 3 hours wait 😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢� More

by Awesome Travel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark A Diehl
May 20, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We here at Arnie Bauer are sorry you feel this way. Sometimes some repairs can be costly, but we do not like how disappointed you are. Please let me know if there is anything we can do in the future.

May 06, 2019

Best price on oil change The dealership was very clean and customer orientated. It has a very warm environment. I love that everyone is so helpful. I have shopped around and y More

by Newcar6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Parker
May 07, 2019 -

Arnie Bauer Buick GMC Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Have a great day!

May 03, 2019

Service on my SRX and XTS Premium service on my XTS and also a Spare tire, jack and wrench kit addition Replacing the air pump. System that was Included when I purchased th More

by Bud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert, Norm Mitchell
May 07, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for the 5 star rating! We always want to hear back from our clients and we're glad you had such a positive service experience with us. We hope to be of service to you again in the future. Best wishes, Arnie Bauer Buick GMC

May 03, 2019

sales & service I have been buying cars for over 40 yrs no dealership has been like Arnie Bauer. the moment you walk in the door you know you are in the right place t More

by C. Puller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARK DIEHL, Norm Mitchell
May 07, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2019

Lease Trade In Great experience! Henry Horton helped me get the car I wanted within my budget. Communication was excellent with Henry as he followed up with me perio More

by NATASHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Horton
May 07, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, your wonderful feedback and rating mean a lot to us. We're glad to hear that Henry delivered such a great experience. We hope you enjoy your new car! Take care!

May 02, 2019

A pleasure They were a pleasure to work with without the pressure. They were very helpful and accommodating. Upon receiving my car they were very helpful in sho More

by Teacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Buis
May 06, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear that our staff was able to provide you with a positive car buying experience. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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