
Arnie Bauer Buick GMC Cadillac
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Smooth and Painless Our salesman, Tom Sinon, made this car buying experience smooth and painless. He was efficient and didn't waste our time - which was greatly apprecia Our salesman, Tom Sinon, made this car buying experience smooth and painless. He was efficient and didn't waste our time - which was greatly appreciated! More
Awesome experience!!! My experience was awesome!! The sales man Alex was very nice and made the car buying experience wonderful. He was very knowledgeable and helped me und My experience was awesome!! The sales man Alex was very nice and made the car buying experience wonderful. He was very knowledgeable and helped me understand some of the cars technology. Alex was a pleasure to deal with would totally recommend him to others!! More
Oil change and more I needed multiple items serviced, including use of loaner. Quick, efficient check-in. Updates were fairly timely. Only surprise was cost of service I needed multiple items serviced, including use of loaner. Quick, efficient check-in. Updates were fairly timely. Only surprise was cost of service based on parts installed (rear shock absorbers), which is not a dealer issue but a GM/Cadillac issue. Also confusing was that front struts/shocks were covered under warranty, but rear units were not. Disappointed with GM policy. More
Quick service under warranty Took my new/used truck in for some new service as part of purchase. They did a great and quick job. They are a friendly group. Took my new/used truck in for some new service as part of purchase. They did a great and quick job. They are a friendly group. More
Mike Z was very helpful Easiest car buying experience I’ve ever had. I purchased a 2017 Cadilac Escalade Mike Z was the sales repersentive helping me out. I will definitely Easiest car buying experience I’ve ever had. I purchased a 2017 Cadilac Escalade Mike Z was the sales repersentive helping me out. I will definitely be back to purchase another car from him. More
My new Encore I have been aware of this dealership and management for years . My new Encore is the third vehicle we have purchased at Arnie Bauer. Pleasant showroom I have been aware of this dealership and management for years . My new Encore is the third vehicle we have purchased at Arnie Bauer. Pleasant showroom and employees. Very professional and refreshing. More
New GMC Canyon A very comfortable, no pressure experience! A great way to buy a new vehicle. Good price, very open and up front with no hidden costs. Friendly, ea A very comfortable, no pressure experience! A great way to buy a new vehicle. Good price, very open and up front with no hidden costs. Friendly, easy to work with staff. No buyers remorse, I’ll be back! More
Good Salesmanship from Tom Sinon!!! My husband has driven a Bauer Buick for many years, had good service from it and still likes it. I drove a Chevy. When we started thinking about get My husband has driven a Bauer Buick for many years, had good service from it and still likes it. I drove a Chevy. When we started thinking about getting a new car, we agreed that I would get the new one and we would trade in my Chevy because it was newer, but the caveat was that I agree to look at Buicks before Chevys! So we started out at Bauer with Tom Sinon, a very nice, knowledgeable and personable salesman, who showed us several cars and explained all the upgrades that the new cars had. We chose one we liked, but decided to 'think it over.' We expected the "hard sell" that we've grown accustomed to when walking away from a sale ... but we didn't get that. Tom walked us to the door, thanked us for stopping by and urged us to call if we had questions or needed more info and gave us his schedule. Amazing!! We were so impressed with him and the car, that we went back the next day and purchased it! More
Excellent Mike examined my car while I watched. He complimented my car. Service was about 30 minutes and I received a text from Mike to state if I needed anythi Mike examined my car while I watched. He complimented my car. Service was about 30 minutes and I received a text from Mike to state if I needed anything. He walked me to my car and stated what they did. More
Oil change visit The service department is friendly and courteous on every visit the issue I had was the communication failed after I was told my vehicle was ready I s The service department is friendly and courteous on every visit the issue I had was the communication failed after I was told my vehicle was ready I stood outside waiting for 15 minutes waiting on my truck. I went back inside to speak with the service tech (Adam) to ask him if their was a problem with bringing up truck back up, at that time he came out with me to follow up and it had been brought up and parked in the parking lot for potential customers. So about 15 minutes of my time was wasted. More