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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

March 11, 2019

Did not fix my problem I took it in because I had a problem with my dash and compass. Dash was fixed but not the compass. My navigation says I’m in the wrong place. More

by ADBENTERTAINMENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Parker
Mar 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (712) 202-5328 when you have a chance. Thank you, and we look forward to hearing from you.

March 11, 2019

Excellent! Facility and staff were very accommadating. The wait time was as promised, no longer than an hour. Arnie Bauer is my go to place for service. More

by JAMMURRAY44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cleetus
Mar 15, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for the review! We're happy to hear you are satisfied with the level of service we provided. Have a nice day!

March 08, 2019

Well Satisfied Customer The work on my SUV was done in a timely manner and the problem was fixed. The seat on the drivers side was not heating and the part was ordered and w More

by LORLONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Mar 15, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for the review! We're glad to know that our staff was able to work with you in a timely manner, and we hope to see you next time.

March 08, 2019

Reasonably priced, courteous and professional service! My service tech (Mike) greeted me upon my arrival for my appointment and after looking into what I had described the problem came back and told me exa More

by EXCOPMB73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in service department.
Mar 15, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for the review! We're glad to know that our staff was able to work with you in a timely manner, and we hope to see you next time.

March 08, 2019

Service visit Great service and nice facility. All personnel are courteous and professional. I am very happy with my Cadillac XT5 and the dealer support. Thank you. More

by PFH18327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in Service, David Brdar
Mar 15, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for the review! We try to ensure quality customer care by providing comfortable facilities and friendly service to our guests. It's good to know that we were able to meet this commitment during your visit. We look forward to seeing you next time!

March 07, 2019

Service Cadillac Great place for customer service. It's always a pleasure to have Bill as my service writer for quick, professional services. Also nice to be in a clea More

by CLEARY0331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill in service., Norm Mitchell
March 05, 2019

Excellent Will, Alyssa, and Trina worked very hard to get us a deal we could all agree on. They’re fantastic. They went above and beyond for us. More

by NAB0003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trina, Will Buis, Alyssa Farkas
Mar 07, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We go above and beyond to ensure that our customers leave our establishment feeling satisfied and well taken care of. We appreciate you taking the time to leave us this feedback. Hope to see you soon!

Mar 07, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We go above and beyond to ensure that our customers leave our establishment feeling satisfied and well taken care of. We appreciate you taking the time to leave us this feedback. Hope to see you soon!

March 05, 2019

Pleasreable Experience Took my vehicle in for minor service & rec’d awesome service. The Service rep understood what I needed & treated me with respect... all the while with More

by GOODWISL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 07, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We’re happy to see you had an awesome experience at our dealership. We certainly value your business. Have a great day!

March 05, 2019

Mark was great! He was very informative and willing to work. Mark informed me every step of the way with the issues I was having with my car. When the cat was not ready he called me, the wrong part came in, he More

by Sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark in service
Mar 07, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We really appreciate your positive review! It's good to know that you felt well taken care of during your visit. Come see us again!

March 05, 2019

Service. Bill in service is most pleasant to work with. He is the ultimate professional , communicates and goes above and beyond to make sure customers are com More

by MCURTIS2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill in Service
Mar 07, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We go above and beyond to ensure that our customers leave our establishment feeling satisfied and well taken care of. We appreciate you taking the time to leave us this feedback. Hope to see you soon!

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