
Arnie Bauer Buick GMC Cadillac
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Service The car would not start. A brand new 2019 Buick Encore. They said it was the battery but roadside assistance disagrees. I hope there are no more probl The car would not start. A brand new 2019 Buick Encore. They said it was the battery but roadside assistance disagrees. I hope there are no more problems. More
2012 lacrosse Everyone was very nice. Paperwork was done fast and easy. Alyssa was very friendly and made my husband I understand everything that we needed to sign. Everyone was very nice. Paperwork was done fast and easy. Alyssa was very friendly and made my husband I understand everything that we needed to sign. She explained everything to us. Bret was very nice when we spoke on the phone. I’m not sure of the other man my husband had spoke too. So far very happy with the car. More
Leasing an Enclave Our experience was quick, informative and pleasant. We now have a great new vehicle that is basically worry free for the next 3 years. Arnie Bauer is Our experience was quick, informative and pleasant. We now have a great new vehicle that is basically worry free for the next 3 years. Arnie Bauer is a great dealership to get a vehicle from. Everyone is friendly and they treat you like family. We will definitely come back to purchase or lease another vehicle from them in the future. More
Awesome........Awesome......Awesome ! ! Our salesman went over and beyond to get our truck located, with our specific options. He was very respectful, helpful, and never pushy. We felt ve Our salesman went over and beyond to get our truck located, with our specific options. He was very respectful, helpful, and never pushy. We felt very pleased with our negotiated price. More
Maintenance check & oil change, tires rotated. I’d forgotten my appointment time & got there late. Everyone was still very nice, & I was still able to obtain service with minimal waiting time. I go I’d forgotten my appointment time & got there late. Everyone was still very nice, & I was still able to obtain service with minimal waiting time. I got a courtesy car wash as well. I began leasing my 2019 Buick Enclave in 4/2019, So was still under the plan where I didn’t have to pay anything for service. Also- Mike was great. More
1 happy customer The work was done really fast and accurate Mike was great knowledgeable and I paid little to nothing everything covered by my warranty thanks guys . The work was done really fast and accurate Mike was great knowledgeable and I paid little to nothing everything covered by my warranty thanks guys . More
Oil Change I had the best customer service experience with the Mike Warner he took care of me he made sure I understood what was being done to my vehicle and tha I had the best customer service experience with the Mike Warner he took care of me he made sure I understood what was being done to my vehicle and that I appreciate. He was very professional and very very kind. More
Awesome Adam is always friendly and provides great customer service. He provides timely updates and offered a ride to my home. I don’t wait excessively long Adam is always friendly and provides great customer service. He provides timely updates and offered a ride to my home. I don’t wait excessively long upon arrival. More
problem with brakes The car was back for the fourth time with the same problem, finally it was resolved , when they replaced the rotors. To bad it took four returns, the The car was back for the fourth time with the same problem, finally it was resolved , when they replaced the rotors. To bad it took four returns, the car was still under warranty. More
First time customer Didn’t get good service at all never talked about if anything was wrong or found i had to ask and they recommended some things on invoice sheet but ne Didn’t get good service at all never talked about if anything was wrong or found i had to ask and they recommended some things on invoice sheet but never asked me and put customer refused. The oil change was way more then should have been. More