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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area.
Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,099 reviews
March 01, 2019
Quality customer service We received nothing but quality customer service at this dealership. The facility is very clean and comfortable. We have purchased several cars from t We received nothing but quality customer service at this dealership. The facility is very clean and comfortable. We have purchased several cars from this dealership and will definitely be back for our next purchase. More
by 1 new & 1 used car
Verified CustomerEmployees Worked With
Bret Pechtold, Norm Mitchell
March 01, 2019
UNMATCHED SERVICE! I have bought eight vehicles from Arnie Bauer Matteson over the past seven years, both for my business and personal use. The customer service received I have bought eight vehicles from Arnie Bauer Matteson over the past seven years, both for my business and personal use. The customer service received from the sales team, service department and support staff is unmatched! A special thank you to Brett and Norm for making the process smooth and easy! They also serve really good coffee:) More
by Chris D.
Employees Worked With
Brett Pechtold, Norm Mitchell
February 28, 2019
Great customer service. Service staff phenomenal. Mike in service was great. He lets me know what has been done and what needs to be done in the future. I can appreciate that. Mike in service was great. He lets me know what has been done and what needs to be done in the future. I can appreciate that. More
by CFISH_0124
Employees Worked With
Mike in Service, Greg Parker
February 28, 2019
Great Customer Service! I received a warning light and was concerned about the safety and possible damage to the car. Service quickly checked everything and assured me that I received a warning light and was concerned about the safety and possible damage to the car. Service quickly checked everything and assured me that everything was fine.. More
by SOXRJW
Employees Worked With
William Neibert
February 28, 2019
Oil change service Entirely too expensive!! I will most likely not come back especially since my vehicle is getting older and the prices are going up. So not worth it. Entirely too expensive!! I will most likely not come back especially since my vehicle is getting older and the prices are going up. So not worth it. More
by Zee
Employees Worked With
David Brdar
February 28, 2019
Awesome all around AJ went above and beyond for us. Would recommend Arnie Bauer to anyone looking for a vehicle. Customers definitely come first with this dealership. Th AJ went above and beyond for us. Would recommend Arnie Bauer to anyone looking for a vehicle. Customers definitely come first with this dealership. Thank you for the new car. More
by Dannyboyfd
Employees Worked With
AJ Gasbarro, Alex Cleetus
February 28, 2019
2019 Buick Greg made everything so easy to understand and gave me the best deal. I could not refuse to buy after he explained all my options. Greg made everything so easy to understand and gave me the best deal. I could not refuse to buy after he explained all my options. More
by Zenobia1416
Employees Worked With
Greg Parker
February 28, 2019
Love my new Encore Friendly staff every time I visit and this last time we ended up not only getting an oil change for the truck, the reason for our visit, but we also f Friendly staff every time I visit and this last time we ended up not only getting an oil change for the truck, the reason for our visit, but we also found a great new Encore for me. Thank you Will Buis for walking up to my husband in the showroom. We didn’t realize there was a sale going and that the Encore model had some new changes. You took time to understand what I had, liked/disliked and found the perfect one to show me. Really love the color! Thanks to Angie for going above trying to get my GM card bonus to work finally and Trina to ensuring I received the best APR% rate. Thanks Bret for checking on us too during our visit. Thank you, love my new Encore! More
by LoveMyEncore
Employees Worked With
Trina Christensen - five stars too, Angie Chalmers, Bret Pechtold, Will Buis
February 27, 2019
Excellent The service people were very professional. The waiting room was clean. the wait time was as long as the service people had predicted. The checkout pro The service people were very professional. The waiting room was clean. the wait time was as long as the service people had predicted. The checkout process was simple and I was out the door without any problems. More
by EMYSUNSHINE6
Employees Worked With
Mike
February 27, 2019
Great customer service! From my greeting at the front door, to me getting the keys to my XT5 my sales consultant Doug was knowledgeable and made me feel like a welcomed and v From my greeting at the front door, to me getting the keys to my XT5 my sales consultant Doug was knowledgeable and made me feel like a welcomed and valued customer. If you are looking for Quality customer service and fair prices Arnie Bauer is the place to go! Stop by and see Drew Mclaughlin! More
by DOM
Employees Worked With
Drew Mclaughlin
