
Arnie Bauer Buick GMC Cadillac
Matteson, IL
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excellent Everyone was courteous, informative, and great to work with for the purchase of our new car. We would definitely purchase another car at this dealers Everyone was courteous, informative, and great to work with for the purchase of our new car. We would definitely purchase another car at this dealership. More
Fast and efficient I have leased my last three vehicles from here and they are fast and efficient at getting you in and out of the dealership. I highly recommend leasing I have leased my last three vehicles from here and they are fast and efficient at getting you in and out of the dealership. I highly recommend leasing or purchasing from Arnie Bauer. More
Usually excellent service I brought my XT5 in because the windshield washer fluid receptors were not working, they said they were frozen and “fixed” the problem, the rear recep I brought my XT5 in because the windshield washer fluid receptors were not working, they said they were frozen and “fixed” the problem, the rear receptor is still not working. I now have to go back a second time. Personally, I think they forgot to refill the reservoir. More
Frustrating The ad on the internet specifically stated life time warrant on engine. Found out at closing paperwork that it was not included. So I had to pay sever The ad on the internet specifically stated life time warrant on engine. Found out at closing paperwork that it was not included. So I had to pay several thousand dollars more for an extended warranty. More
Brake problem, not resolved, car was there for a week Problem with my brakes making roaring sound, third time at dealer, not resolved, might need to meet with GM rep, very disappointed at this time Problem with my brakes making roaring sound, third time at dealer, not resolved, might need to meet with GM rep, very disappointed at this time More
Easy and thorough car buying experience David Brdar addressed all my concerns and had us on the road in plenty of time for the trip back to Western Wisconsin (saw the vehicle online and boug David Brdar addressed all my concerns and had us on the road in plenty of time for the trip back to Western Wisconsin (saw the vehicle online and bought it pretty much sight unseen). They honestly represented the vehicle and there were no disappointments. I don’t mind driving across two states for a great deal like I received. If they have the car you want...give them a shot at your business. I found it to be worth my time and money. -John More
Great Service Great service got me in and out for oil change tire rotation and transmission flush. Nice and comfortable waiting area with plenty of refreshments to Great service got me in and out for oil change tire rotation and transmission flush. Nice and comfortable waiting area with plenty of refreshments to drink. More
Excellent service The whole review and experience can be summed up in one Word EXCELLENT”. The staff was very courteous and very helpful in anweing our questions. The whole review and experience can be summed up in one Word EXCELLENT”. The staff was very courteous and very helpful in anweing our questions. More
As I walked in the door I was welcomed and taken care of. I admired how polite and friendly everyone was. The atmosphere was delightful and pleasant I would recommend Arnie Bauer to anyone. Mr. Lairf was a p I admired how polite and friendly everyone was. The atmosphere was delightful and pleasant I would recommend Arnie Bauer to anyone. Mr. Lairf was a pleasure to work with. More
The only issue is when a customer comes in for service they should be greeted. With a “ we will be with you in few minutes” issue is when a customer comes in for service they should be greeted. With a “ we will be with you in few minutes” More