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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

January 29, 2019

Great Experience I would highly recommend this dealership. Tom Sinon and Bret were a pleasure to work with! I have already told a family member who will be purchasing More

by KLAMARCAKEANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Pechtold, Thomas Sinon, Alyssa Farkas
Feb 04, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Kathleen, we cannot thank you enough for your wonderful review and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Kind regards, The Arnie Bauer Buick GMC Cadillac Team

Feb 06, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks so much for taking the time to share your experience! We appreciate the positive review, and look forward to seeing you again!

January 29, 2019

Great service. I'm and out in no time. Great service in and out in no time. Ordered the tires needed for my truck had them installed. Also replaced the battery which was five years old.? More

by LAWRENCE.MEYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark diehl
Feb 04, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for the great review, Lawrence. Let us know if we can help with anything else. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

Feb 06, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for your support! We're glad to have been able to assist you, and look forward to seeing you again. Take care!

January 29, 2019

Diagnosis Disaster I visited the service department due to a check engine light. I was informed that the diagnostic fee of $139 would be subtracted from my total if I ha More

by Rucker#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Diehl
Feb 25, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We are sorry that you had this experience and would like to help you out or correct this issue. Please call Jessica McCormick at 708-720-7363 at your earliest convenience. Regards, The Arnie Bauer Buick GMC Cadillac Team

January 28, 2019

service Adam was great in working with me very concern we get the problem solved and help get me loaner while the vehicle was being worked on More

by FRANKTRB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes in service
Jan 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for taking the time to write this review. We are pleased to hear that Adam was able to provide an efficient and overall positive experience. Sincerely, The Arnie Bauer Buick GMC Cadillac Team

January 27, 2019

Awesome! Best deals in town. Henry Horton is an exceptional salesman providing assistance to ensure that I was offered the best deal available for the car that More

by DJGFLOWERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Henry Horton
Jan 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We appreciate the kind words! We look forward to seeing you again in the future! Sincerely, The Arnie Bauer Buick GMC Cadillac Team

January 27, 2019

Great friendly service. I bought my car at Rizza but never had service there. Great service pleasant atmosphere quick and fast Had me out at a good time. More

by THOMAS255389
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Jan 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Arnie Bauer Buick GMC Cadillac Team

Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! Thanks for taking the time to leave a review.

January 26, 2019

Ten cubed 1000 percent 😎 Super Bowl status Bill N, Dave S. The twins the service is more than just par ithink it is worthy of the Cadillac symbol which last i checked sta More

by HMLT954
Customer Service
Recommend Dealer
Yes
Employees Worked With
The welcome crew when you pull in, and the deptation group, ie your car is right here sir, Tom Pagoria
Jan 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arnie Bauer Buick GMC Cadillac Team

Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC and we hope to see you again soon!

January 25, 2019

Great service David helped me purchase my new car quickly and helped me get the best deal he could. Everyone was so customer friendly and I would highly recommend t More

by EMIANNE17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Brdar
Jan 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, The Arnie Bauer Buick GMC Cadillac Team

Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you for taking the time to leave a review for us at Arnie Bauer Buick GMC. We're happy we could meet your expectations!

January 25, 2019

A day of waiting for 75% fixed The tech told me the work he did made the problem 75% better, but not fixed. That is hardly the message to give a customer who waiting all day for th More

by TUNGATE7733
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Bret Pechtold, Thomas Sinon
Jan 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We are sorry that you had this experience and would like to help you out or correct this issue. Please call Jessica McCormick at 708-720-7363 at your earliest convenience. Sincerely, The Arnie Bauer Buick GMC Cadillac Team

Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (712) 202-5328 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 25, 2019

Great experience My service appointment at Arnie Bauer was great. It was quick & the service advisor I worked with was a pleasure to deal with. I will happily be back More

by DMRK12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Jan 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arnie Bauer Buick GMC Cadillac Team

Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

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