
Arnie Bauer Buick GMC Cadillac
Matteson, IL
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Great Experience I would highly recommend this dealership. Tom Sinon and Bret were a pleasure to work with! I have already told a family member who will be purchasing I would highly recommend this dealership. Tom Sinon and Bret were a pleasure to work with! I have already told a family member who will be purchasing soon to go to Arnie Bauer. Alyssa was wonderful as well Kathleen More
Great service. I'm and out in no time. Great service in and out in no time. Ordered the tires needed for my truck had them installed. Also replaced the battery which was five years old.? Great service in and out in no time. Ordered the tires needed for my truck had them installed. Also replaced the battery which was five years old.? More
Diagnosis Disaster I visited the service department due to a check engine light. I was informed that the diagnostic fee of $139 would be subtracted from my total if I ha I visited the service department due to a check engine light. I was informed that the diagnostic fee of $139 would be subtracted from my total if I had the work performed. The work was performed which entailed installing new spark plugs. The service department also diagnosed an issue I was having with my heated seats. Long story short is the $139 was not subtracted from my total ($590) but rather it would be subtracted from any additional work I have performed. Sounds like bait and switch to me. More
service Adam was great in working with me very concern we get the problem solved and help get me loaner while the vehicle was being worked on Adam was great in working with me very concern we get the problem solved and help get me loaner while the vehicle was being worked on More
Awesome! Best deals in town. Henry Horton is an exceptional salesman providing assistance to ensure that I was offered the best deal available for the car that Best deals in town. Henry Horton is an exceptional salesman providing assistance to ensure that I was offered the best deal available for the car that I selected. More
Great friendly service. I bought my car at Rizza but never had service there. Great service pleasant atmosphere quick and fast Had me out at a good time. I bought my car at Rizza but never had service there. Great service pleasant atmosphere quick and fast Had me out at a good time. More
Ten cubed 1000 percent 😎 Super Bowl status Bill N, Dave S. The twins the service is more than just par ithink it is worthy of the Cadillac symbol which last i checked sta Super Bowl status Bill N, Dave S. The twins the service is more than just par ithink it is worthy of the Cadillac symbol which last i checked stands for EXCELLENCE,! More
Great service David helped me purchase my new car quickly and helped me get the best deal he could. Everyone was so customer friendly and I would highly recommend t David helped me purchase my new car quickly and helped me get the best deal he could. Everyone was so customer friendly and I would highly recommend this dealership to anyone who asks. More
A day of waiting for 75% fixed The tech told me the work he did made the problem 75% better, but not fixed. That is hardly the message to give a customer who waiting all day for th The tech told me the work he did made the problem 75% better, but not fixed. That is hardly the message to give a customer who waiting all day for the car. Very fortunately, Bill the Service Manager stepped in and said that was unacceptable, gave me a loaner car and told me it would get fixed. The surprise was that the loaner only had 1/8 a tank of gas...... More
Great experience My service appointment at Arnie Bauer was great. It was quick & the service advisor I worked with was a pleasure to deal with. I will happily be back My service appointment at Arnie Bauer was great. It was quick & the service advisor I worked with was a pleasure to deal with. I will happily be back for my next service soon. More