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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

January 25, 2019

GREAT! My visit to Arnie Bauer was wonderful. The dealership is very clean. The sales staff was very helpful. They went out of their way to help me unders More

by CPRESTON57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Chalmers, Rowland Laird
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for leaving us this wonderful review! We're glad you had a great experience, and we really appreciate you coming in to see us. If you need anything else, please don't hesitate to let us know! Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 25, 2019

Great service David helped me purchase my new car quickly and helped me get the best deal he could. Everyone was so customer friendly and I would highly recommend t More

by EMIANNE17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brdar
Jan 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, The Arnie Bauer Buick GMC Cadillac Team

Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you for taking the time to leave a review for us at Arnie Bauer Buick GMC. We're happy we could meet your expectations!

January 25, 2019

Exceptional Great people to work with. Very good at getting deal done in a timely fashion. Under promised and over delivered. Angie and Norm were fantastic to wor More

by MAD12359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Chalmers, Norm Mitchell
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you so much for this outstanding review. It was a pleasure to assist you and please let us know when we can do so again! Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 25, 2019

A day of waiting for 75% fixed The tech told me the work he did made the problem 75% better, but not fixed. That is hardly the message to give a customer who waiting all day for th More

by TUNGATE7733
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Bret Pechtold, Thomas Sinon
Jan 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We are sorry that you had this experience and would like to help you out or correct this issue. Please call Jessica McCormick at 708-720-7363 at your earliest convenience. Sincerely, The Arnie Bauer Buick GMC Cadillac Team

Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (712) 202-5328 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 25, 2019

Very good customer service good time for you and the kids, awesome job great experience the best cars full inventory of Cadillac, GMC,and Buicks More

by Big stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Bauer , Bret Pechtold
Jan 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Arnie Bauer Buick GMC Cadillac Team

Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for choosing Arnie Bauer Buick GMC as your first choice for all your automotive needs! We look forward to your next visit! Take care!

January 24, 2019

Great Deal! I went to Arnie Bauer to look at a GMC Terrain and drove off with a Cadillac XT5 paying less per month for the Cadillac. I couldn’t believe this deal More

by AUNT-AUNTIQUE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Buis
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you very much for writing us a review. We're so glad to hear you had a great experience! Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Efficient Got in right away service man met me right away asked question for my visit took my keys and I waited maybe 45 minutes to an hour and was done. More

by XM2X
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clerk
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Very knowledgeable and pleasant people to deal with. I want to Arnie Bauer to look for a new GMC. I was quickly greeted by will be Will Buis. After spending two or three hours with him I drove out in a More

by Astrorosco2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Buis
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. If there is anything else that we can do for you please don’t hesitate to reach out. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Great Very professional very courteous I was out of there in a half an hour I would highly recommend this dealership for service to anyone I know More

by bigbloc70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

New Tires and Alignment Great Price. Easy to set an appointment. Service done in a timely fashion. Union shop is a plus. My husband is a union employee so I am conscious of w More

by Angie1227
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes Jessica McMormick
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Angie, we're delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

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