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Arnie Bauer Buick GMC Cadillac

Matteson, IL

Overview
Reviews
Vehicles
4.5
2,093 Reviews
Call Dealership (708) 720-2000

5525 Miller Circle

Matteson, IL

60443

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Showing 2,093 reviews

September 20, 2021

Mark Diegl and the rest of the staff has been extremely helpful in maintaining my work truck More

by rduda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
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Sep 24, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Arnie Bauer Buick GMC Cadillac! We look forward to your next visit! Take care!

Helpful
September 17, 2021

Mark was very transparent, accommodating and cooperative in my vehicles repair. I am not a fan of the stress that comes with dealerships but Arnie Bauer made this experience very easy and stress free. I def More

by alecgls1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Report | Print
Sep 24, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

Helpful
September 16, 2021

Not the biggest deal but it’s nice to have the car washed after a service appt which mine wasn’t. Also it smelled like funky inside. More

by Ngener1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure which emp
Report | Print
Sep 19, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
September 16, 2021

Advisor was friendly professional and accommodating. He listened to my concerns and resolved the problem. More

by CB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Skroka
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Sep 19, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
September 16, 2021

Arnie Bauer’s services were very good. My car was dented while it was being serviced. I still rated the service very high because my repair counselor made sure my car was fixed and restored More

by Andy Nash
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kukulka
Report | Print
Sep 19, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Helpful
September 16, 2021

Very helpful and thorough. Very pleasant to deal with timely service. Information was helpful will More

by cmielzynski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Report | Print
Sep 19, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
September 14, 2021

Everything is convenient and in order the way it should be. Will be back soon for more service. Possibly, to buy a car More

by Mr. Dew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
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Sep 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
September 14, 2021

Outstanding service experience next vehicle purchase will be a GMC from this dealer in future More

by hockey06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
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Helpful
September 13, 2021

Bill, from customer service. He's always professional and courtesy! He updates on what's going on! More

by feliciacrump_educator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Report | Print
Sep 14, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you so much for your positive comments about Bill. Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

Helpful
September 13, 2021

Great job got me out before the time they said . Service Rep. showed me the problem and had it repaired See you next time for oil change More

by Bichbill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I know I had Mark, Mark Diehl
Report | Print
Sep 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

Helpful
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