Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area.
Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,099 reviews
August 23, 2021
Made a reservation for a oil change received a reminder that morning showed up at service center they did not know who I was They asked who made the appointment that morning showed up at service center they did not know who I was They asked who made the appointment More
by jnbvo
Verified CustomerEmployees Worked With
John Kukulka
August 20, 2021
I have always received both professional and courteous service. The service is prompt as well as comfortable waiting areas. I would recommend Arnie Bauer to all of my friends and family. service. The service is prompt as well as comfortable waiting areas. I would recommend Arnie Bauer to all of my friends and family. More
by JOHNKELLY103
Employees Worked With
Adam Estes, Fatima Yamout, Jonathan Larson
August 20, 2021
Arnie Bauer Buick is my favorite service shop I purchased my Buick from there and I've been enjoying my Buick ever since the customer care team it's very in tune with what the customers need thank you Arnie my Buick from there and I've been enjoying my Buick ever since the customer care team it's very in tune with what the customers need thank you Arnie Bauer Buick. More
by msmary318
Employees Worked With
Mark Diehl
August 19, 2021
Very great costumer service and does great work pleasant attitude always keeps the costumer updated and gives estimates before service overall very good costumer service attitude always keeps the costumer updated and gives estimates before service overall very good costumer service More
by Nikki198231
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
August 19, 2021
Great experience, no pressure sales process. Easy test drive, easy transactions all the way around. From paperwork to financial office, everything was smooth. Cleaned up the car and delivered to my hous drive, easy transactions all the way around. From paperwork to financial office, everything was smooth. Cleaned up the car and delivered to my house! More
by jvcard
Employees Worked With
Lee Mora
August 19, 2021
Arnie Bauer is always quick professional and they get your car right back to you cleaned and accessible thank you for your service once again your car right back to you cleaned and accessible thank you for your service once again More
by Black ghost
Employees Worked With
Henry Horton, Chistopher Baker
August 19, 2021
Clean professional dealership with an emphasis on customer satisfaction. The only area that could use some improvement would be their car washing station.....otherwise a very nice dealership. customer satisfaction. The only area that could use some improvement would be their car washing station.....otherwise a very nice dealership. More
by slope80
Employees Worked With
Adam Estes
August 18, 2021
Fast, great service with a smile. Clean facility and they always have complimentary coffee and bottled water. You can use the free wifi as well while you wait on your vehicle always have complimentary coffee and bottled water. You can use the free wifi as well while you wait on your vehicle More
by MSYJ1977
Employees Worked With
Rowland Laird, Mark Diehl, Adam Estes, Tiara Wright
August 18, 2021
Everyone at Arnie Bauer treats me like a vip! Love Mark Snyder & Dave the service boss. Clean bathrooms - awesome service. This is our 5th car purchased & serviced here. Snyder & Dave the service boss. Clean bathrooms - awesome service. This is our 5th car purchased & serviced here. More
by ddrake24
Employees Worked With
Mark Snyder, David Steffan
