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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.5
2,093 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,093 reviews

August 10, 2021

A b c d e f g h I j ll m n o p q r s t u v w x y z More

by artiej
Recommend Dealer
Yes
Employees Worked With
Adam Estes, David Steffan
Aug 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

August 10, 2021

Chris was my Writeup person.. he had made suggestions when I took my car in for service a few weeks ago, he was patient and pleasant, a welcome change More

by ocole3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Aug 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at Arnie Bauer Buick GMC Cadillac! We hope to see you soon!

August 10, 2021

Have been buying vehicles from this dealership for more than 20yrs. Very pleased from sales people to service dept.to parts dept. would recommend to others More

by callen2052
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Horton, Greg Parker, Chistopher Baker
Aug 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you for taking the time to leave a review for us at Arnie Bauer Buick GMC Cadillac. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 10, 2021

Awesome service with a smile Chris is very professional and eager to help ready to explain service and options I really like his cus service More

by catherine.s.turner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Aug 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at Arnie Bauer Buick GMC Cadillac! We hope to see you soon!

August 09, 2021

Chris was great. Fast and easy process. Helpful and always friendly. Made sure everything checked out okay and updated my information that was needed by them. More

by skaminski2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Aug 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at Arnie Bauer Buick GMC Cadillac! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 09, 2021

Great and very courteous staff you guys kept me well informed about my problem extremely efficient and very wonderful people to deal with the waiting room is great More

by Jor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert, Chistopher Baker, Fatima Yamout
Aug 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2021

We brought our Buick in for some paint spot repairs under our warranty. Adam Estes took care of us and we were very happy with our service and with the repairs. More

by CIP53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Aug 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.

August 06, 2021

Very nice people and they are very friendly they change the oil in my truck and we’re very helpful getting something repaired on my that will be covered by my warranty. More

by Vojam5
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Chistopher Baker
Aug 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.

August 06, 2021

I was promise a car wash...Did not get one... disappointed...Its ok I didnt get the car wash, but I was asked I said yes..but it did'nt happen.. . More

by jcooper5052
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kukulka
Aug 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 04, 2021

Service was efficient on time and courteous,however the prices differ for parts from a local area Cadillac dealer. I would recommend for service Arnie Baurer More

by dsj349
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Aug 06, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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