
Arnie Bauer Buick GMC Cadillac
Matteson, IL
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great service. fast and friendly and when i needed info they called back and explained stuff and my car was clean and ready for pickup they called back and explained stuff and my car was clean and ready for pickup More
They were very friendly helpful and professional in the way they handled my lease. I would definitely recommend Arnie Bauer to my family and friends. way they handled my lease. I would definitely recommend Arnie Bauer to my family and friends. More
Prompt service finished my car sooner than expected. They keep you informed via text and phone calls This is the 4th time I have been here over the 5 years and this time didn't measure up to the previo They keep you informed via text and phone calls This is the 4th time I have been here over the 5 years and this time didn't measure up to the previous times. Even though I was informed about what was going and my car was completed sooner than expected. The friendliness just was there. I would come back for service because they do good work and for the most part customer service is good just probably would request a different service consultant. More
I called Arnie Bauer at 5:45pm and asked about a vehicle that was posted online then I was told to come right in. I was there all of 1 1/2 hour before I had the car I went in for and at a great deal. Rowlan that was posted online then I was told to come right in. I was there all of 1 1/2 hour before I had the car I went in for and at a great deal. Rowland is the best check him out. Very professional and he listens More
Have brought my cars in for service since 1973 in the old days. I find the service department and staff the best!! And will continue to deal with you in the future. Service staff is the best, and the service days. I find the service department and staff the best!! And will continue to deal with you in the future. Service staff is the best, and the service writers are a class act 👏. More
This was the worst service that I have ever experienced in my life! I got the whole run around with this dealership with my vehicle. Customer service very very bad. Will not recommend this service to anyon in my life! I got the whole run around with this dealership with my vehicle. Customer service very very bad. Will not recommend this service to anyone More
Did a great job of keeping our 2009 Cadillac in perfect shape. Hope to use the service department for many years to come. Bill is always very accommodating and friendly. shape. Hope to use the service department for many years to come. Bill is always very accommodating and friendly. More
Great service, Mark Diehl is one of the best service Rep you can be lucky to get. I feel asleep my last visit and heard someone calling my name in my deep sleep and it was Mark. Thanks Mark. you can be lucky to get. I feel asleep my last visit and heard someone calling my name in my deep sleep and it was Mark. Thanks Mark. More
Guy wanted to buy my truck in service spoke the company up so highly how they buy them at a great value then sell them for only 3,000.00 more. Brought me a KBB on my truck that didn’t even go to my truck. up so highly how they buy them at a great value then sell them for only 3,000.00 more. Brought me a KBB on my truck that didn’t even go to my truck. I looked it up myself showed him and he said that I did it wrong. I used my vin. After going to his manager we came to deal and I sold my truck. To them and then they still marked it up 5,500.00 and it didn’t fix the issue it was in service for. Never do business again with them. Adam in service is amazing though great guy very knowledgeable More
Great service always treated with the utmost respect even though I don’t have one of the more expensive cars Will be a lifetime customer though I don’t have one of the more expensive cars Will be a lifetime customer More