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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area.
Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,099 reviews
June 18, 2021
I had a great customer experience. Being that this was a purchase of a truck as they are in high demand the turnaround time in terms of is ordering it and delivery was satisfactory. purchase of a truck as they are in high demand the turnaround time in terms of is ordering it and delivery was satisfactory. More
by GRIF511
Verified Customer
June 17, 2021
great service. fast and friendly and when i needed info they called back and explained stuff and my car was clean and ready for pickup they called back and explained stuff and my car was clean and ready for pickup More
by hannigan.patrick
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
June 16, 2021
They were very friendly helpful and professional in the way they handled my lease. I would definitely recommend Arnie Bauer to my family and friends. way they handled my lease. I would definitely recommend Arnie Bauer to my family and friends. More
by Kathy5448
Employees Worked With
Alyssa Gomez, Alexis Malecha, Sydnie Nugent
June 16, 2021
Prompt service finished my car sooner than expected. They keep you informed via text and phone calls This is the 4th time I have been here over the 5 years and this time didn't measure up to the previo They keep you informed via text and phone calls This is the 4th time I have been here over the 5 years and this time didn't measure up to the previous times. Even though I was informed about what was going and my car was completed sooner than expected. The friendliness just was there. I would come back for service because they do good work and for the most part customer service is good just probably would request a different service consultant. More
by Buick driver
Employees Worked With
Mark Diehl
June 15, 2021
I called Arnie Bauer at 5:45pm and asked about a vehicle that was posted online then I was told to come right in. I was there all of 1 1/2 hour before I had the car I went in for and at a great deal. Rowlan that was posted online then I was told to come right in. I was there all of 1 1/2 hour before I had the car I went in for and at a great deal. Rowland is the best check him out. Very professional and he listens More
by EASTERKEMP
Employees Worked With
Rowland Laird, Cody Bakr
June 10, 2021
Have brought my cars in for service since 1973 in the old days. I find the service department and staff the best!! And will continue to deal with you in the future. Service staff is the best, and the service days. I find the service department and staff the best!! And will continue to deal with you in the future. Service staff is the best, and the service writers are a class act 👏. More
by WOHSR
Employees Worked With
Bill Neibert
June 09, 2021
This was the worst service that I have ever experienced in my life! I got the whole run around with this dealership with my vehicle. Customer service very very bad. Will not recommend this service to anyon in my life! I got the whole run around with this dealership with my vehicle. Customer service very very bad. Will not recommend this service to anyone More
by Msraylonda
Employees Worked With
Mark Snyder, Chistopher Baker
June 09, 2021
Did a great job of keeping our 2009 Cadillac in perfect shape. Hope to use the service department for many years to come. Bill is always very accommodating and friendly. shape. Hope to use the service department for many years to come. Bill is always very accommodating and friendly. More
by DENAUT
Employees Worked With
Bill Neibert, David Steffan
June 08, 2021
I experienced the nicest courteous service for my car. Parts were readily available and my service writer took care of all my open recall issues in the most efficient manner, plus kept in contact with me Parts were readily available and my service writer took care of all my open recall issues in the most efficient manner, plus kept in contact with me during the time my car was being serviced. Excellent all the way around. More
by Mushamutt
Employees Worked With
David Steffan
