Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area.
Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,099 reviews
July 20, 2022
Excellent experience. Both Alexis and Alyssa worked hard to get us the information and vehicle we wanted. Henry Horton couldn't be there but was exceptional at getting Both Alexis and Alyssa worked hard to get us the information and vehicle we wanted. Henry Horton couldn't be there but was exceptional at getting me to the right people. First time working with Alexis and 3rd time with Alyssa. Both are extremely professional and friendly. More
by rjmiotti
Verified CustomerEmployees Worked With
Alyssa Gomez, Henry Horton, Alyssa Farkas, Alexis Malecha
July 19, 2022
I would never bring my vehicle back to this dealer again. They had poor communication- kept my vehicle for over 2 weeks, misdiagnosed the problem, but still charged me for it. They had poor communication- kept my vehicle for over 2 weeks, misdiagnosed the problem, but still charged me for it. More
by MommySalami
Employees Worked With
Mark Diehl, David Steffan
July 17, 2022
Sam is a great salesman! It took the time to explain all the details of the car and he took good care of his customers! It took the time to explain all the details of the car and he took good care of his customers! More
by Cynthiamason
Employees Worked With
Bret Pechtold, Jeff Grote, Sam Sodre
July 13, 2022
We’ve bought many cars from Arnie Bauer and will continue in the future. They are the best Salesman Tom Signon went beyond the call of duty to get us our car. Love Arnie Bauer!!! in the future. They are the best Salesman Tom Signon went beyond the call of duty to get us our car. Love Arnie Bauer!!! More
by TIMOTHYFINERTY
Employees Worked With
Thomas Sinon, Alyssa Farkas
July 12, 2022
Dealership and staff itself are amazing. Service center on the other hand lacks kindness, compassion, and communication. We are dealing with a mechanical safety issue that has been serviced Service center on the other hand lacks kindness, compassion, and communication. We are dealing with a mechanical safety issue that has been serviced three times so far with no luck. The lady I’m dealing with is very intimidating and abrasive. You feel scared to ask any question as you don’t want to set her off. We will continue to buy vehicles from Arnie Bauer but will most likely seek a different service center. More
by hannahwagnon25
Employees Worked With
Angie, Bret Pechtold, Alexis Malecha
