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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

March 16, 2021

The sales team is honest and trustworthy. We received a fair deal and a great car. The car being certified eased our mind with buying used,. We will be recommending your dealership to all of our friends. More

by BETTYJOE2380
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Alyssa Farkas
Mar 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Arnie Bauer Buick GMC Cadillac!

March 16, 2021

Great Service, Mark explained needed repairs and why they were needed..Friendly and efficient. Waited for repairs. Was notified right as repairs were complete. Posively Recommend this service department. More

by DK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Mar 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

March 16, 2021

Very impressed with the dealership as a whole. The little things like filling the gas tank was very appreciated. I would rate 5 stars if it weren't for the price that kept changing even after we had More

by BMUDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Malecha
Mar 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so happy to read such a great review about Arnie Bauer Buick GMC Cadillac! We are always more than happy to assist you if anything else comes up. Take care!

March 16, 2021

Very good service and honest pricing. We went to this dealership to look at a used car but unfortunately it was already sold. However, the sales person went further and found another car that was exactl More

by ROSSIMAIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Myers
Mar 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Arnie Bauer Buick GMC Cadillac. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 16, 2021

They have not explain to me why the reduction of power keep popping up on my dash but I end up having to spend 150 some dollars on my 2014 ELR and they keep saying they’re going to get back with me on it More

by IKEBRACEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Snyder
Mar 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

We are sorry to hear that your concerns have not been fully explained. This review has gone to management. Please expect a phone call asap to better assist. Thank you for your time on review and service department.

March 15, 2021

Good place great team would go back can’t beat the service also kept we well updated on my truck and when it was done More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes, Bill Neibert
Mar 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon! We do hope we can be of assistance in the future. Take care!

March 15, 2021

In for oil change and routine services, right on time with appointment and very professional. Highly recommend their service department. Adam very nice to work with More

by TOMKAY49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Mar 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Adam here at Arnie Bauer Buick GMC Cadillac! Thanks again for the recommendation, and have an amazing day!

March 15, 2021

I Love the car and got a great deal! Double whammy! The deal was quick and easy as well. Coulndt have asked for a better experience! Keep up the good work! More

by Stevengrynevich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Martinez, Henry Horton, Tiara Wright
Mar 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Wow, it's experiences like yours that really keep us motivated! Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

March 13, 2021

Adam at Arnie Bauer Always gives Great Service. Also believe Arnie Bauer is best place to trade in your vehicle. You can rely on Arnie Bauer More

by JA16115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Mar 15, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Adam here at Arnie Bauer Buick GMC Cadillac! We sincerely value your business and look forward to your next visit!

March 12, 2021

I was looking for a particular vehicle online and found it at this dealership. Tiara was great to work with and put me in contact with Alex. Alex was very easy to work with and was constantly keeping me More

by casey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cleetus, Tiara Wright
Mar 13, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Take care.

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