Back

Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.4
2,103 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
Contact Dealership

5525 Miller Circle

Matteson, IL

60443

Directions

By Type

Showing 2,103 reviews

March 19, 2021

After talking to Mark and getting a understanding of what I was looking for he got back with me and answered all the questions that I had needed to be answered More

by IKEBRACEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Snyder
Mar 19, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks for your praise and kind comments about Mark. We hope to be of service to you again in the future. Best wishes, Arnie Bauer Buick GMC Cadillac

March 18, 2021

they always provide excellent service experience! and we will continue to return to bauer as they always have shown that they have a customer car attitude! More

by BIGTRAIN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Mar 19, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Arnie Bauer Buick GMC Cadillac. We can't wait to see you again, have a great day.

March 18, 2021

I had a great experience everyone was professional courteous great job to all the people at Arnie Bauer I would always recommend them to anyone More

by BILLTUCKER90
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Chalmers, Bret Pechtold, Thomas Sinon, Tom Pagoria
Mar 19, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

March 18, 2021

Excellent dealership! Everything went very smoothly. Rowland Laird, my sales person, was great. He’s a hard worker, and puts forth that extra effort that makes one feel special. Trina, Business Manager, More

by jvancoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trina, Miranda, Tiera, Rowland Laird
Mar 19, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Arnie Bauer Buick GMC Cadillac. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 16, 2021

Very good service and honest pricing. We went to this dealership to look at a used car but unfortunately it was already sold. However, the sales person went further and found another car that was exactl More

by ROSSIMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Myers
Mar 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Arnie Bauer Buick GMC Cadillac. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 16, 2021

They have not explain to me why the reduction of power keep popping up on my dash but I end up having to spend 150 some dollars on my 2014 ELR and they keep saying they’re going to get back with me on it More

by IKEBRACEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Snyder
Mar 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

We are sorry to hear that your concerns have not been fully explained. This review has gone to management. Please expect a phone call asap to better assist. Thank you for your time on review and service department.

March 16, 2021

Very impressed with the dealership as a whole. The little things like filling the gas tank was very appreciated. I would rate 5 stars if it weren't for the price that kept changing even after we had More

by BMUDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Malecha
Mar 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so happy to read such a great review about Arnie Bauer Buick GMC Cadillac! We are always more than happy to assist you if anything else comes up. Take care!

March 16, 2021

Great Service, Mark explained needed repairs and why they were needed..Friendly and efficient. Waited for repairs. Was notified right as repairs were complete. Posively Recommend this service department. More

by DK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Mar 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

March 16, 2021

The sales team is honest and trustworthy. We received a fair deal and a great car. The car being certified eased our mind with buying used,. We will be recommending your dealership to all of our friends. More

by BETTYJOE2380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Farkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Gomez
Mar 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Arnie Bauer Buick GMC Cadillac!

March 16, 2021

This dealership is always awesome when it comes to sales and service. The staff is very friendly and the new pick up program is awesome and convient. I hope they keep this new plan and this will always be m More

by Elorite D Titus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Bill Neibert, Jessica McCormick
Mar 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Arnie Bauer Buick GMC Cadillac. Thank you again for the great review!

...
81
...