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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

February 20, 2021

This was my second purchase from Arnie Bauer and my second transaction with Rowland. In both cases, outstanding service. They (He) went above and beyond and, once again, I LOVE my car! More

by Missninanicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Rowland Laird, Adam Estes
Feb 22, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 19, 2021

This is the fourth vehicle I have purchased from Arnie This is the fourth vehicle I have purchased from Arnie Bauer Cadillac. Alyssa Farkas/Gomez has been absolutely outstanding to work with and the sole More

by ROMPA940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Alyssa Farkas, Alexis Malecha
Feb 21, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon! If you're ever in need of more help, please let us know!

February 18, 2021

The young lady on the phone, I believe her name was Jessica was very professional and courteous. She called me back like she said she would when my part came in. Upon arrival to the dealership they wer More

by Shemcj3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica McCormick
Feb 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

February 18, 2021

Got my car in and out in a hurry. No surprises, no issues. You won't be disappointed. Excellent service. Keep up the great work. More

by DNDTRANSPORTINC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Chalmers, Rowland Laird, Bill Neibert
Feb 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

February 18, 2021

Good attention and they take the time to give you what you want.. Not pushing to sell .. Everyone work to help and satisfying your needs More

by Jorgejaramillo1186
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Malecha
Feb 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

February 17, 2021

It’s a great place to get car serviced. I would highly recommend this dealership. They are efficient and timely; wait times are minimal based on service being performed. More

by MA3279
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Feb 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.

February 17, 2021

This dealership was the definition of professional and friendly. Alex was super nice and let us test drive 3 separate cars with patience and knowledge about each vehicle. The whole car buying experience h More

by ALEXV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Alex Cleetus
Feb 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

February 17, 2021

I go to Arnie Bauer because I trust Adam to keep me up on my car care and he does a very good job. Thank you More

by JAKE_KALLIATH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Feb 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.

February 17, 2021

I am impressed with Alex Cleetus knowledge and professional care he extended to me as a customer. He made me feel comfortable each step of the way to purchase. Trina Christensen explained the fina More

by MHOULI63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Alex Cleetus
Feb 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

February 16, 2021

Scheduling service is very easy and Bill does a great job ensuring things are fixed correctly. The waiting area is clean and has complimentary WiFi. More

by ski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Feb 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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