
Arnie Bauer Buick GMC Cadillac
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Perfect Salesman!! Honest, friendly, and remarkable! All around the dealership was awesome! The whole buying process was very smooth and quick! Will definitely return in the future. HIGHLY RECOMMENDED!! around the dealership was awesome! The whole buying process was very smooth and quick! Will definitely return in the future. HIGHLY RECOMMENDED!! More
Daniel was very helpful and polite appreciate your service and will return in the future. Much better experience than Phillips Chevrolet. She was very prompt and made sure my needs were met. service and will return in the future. Much better experience than Phillips Chevrolet. She was very prompt and made sure my needs were met. More
Was told it would take 1.5hrs.....it took 4hrs; was not asked if I wanted to borrow a car to leave the dealership, etc. Texted Adam to ask how much longer, no reply. asked if I wanted to borrow a car to leave the dealership, etc. Texted Adam to ask how much longer, no reply. More
Soon as I walked in a gentleman greeted me and said he can help. What was awesome was I got there 1 hour early because I has to be at work at 7pm that night. Any way Norm was great. He help me order an br can help. What was awesome was I got there 1 hour early because I has to be at work at 7pm that night. Any way Norm was great. He help me order an brand new Cadillac Escalade for the first time. It was fun and he answered all of my questions. Just want you guys to know, I am from South Bend In and have a 90 minute drive one way. Everyone is polite and friendly as I walk through the dealership. Great job when dealing with people. A+ in my book. Keep up the great work.. Yours Truly Will Brown More
Arnie Bauer performed an oil change, a tire rotation and returned my car washed within one hour. Was greeted immediately by the friendly staff after entering the service department garage. returned my car washed within one hour. Was greeted immediately by the friendly staff after entering the service department garage. More
I chose this dealership when I saw the price on cars.com and the vehicle was in outstanding condition according to description. Well outstanding condition means lemon/buyback title I guess which was told by and the vehicle was in outstanding condition according to description. Well outstanding condition means lemon/buyback title I guess which was told by the person who signed all the paper work left. Tom my salesman told me nothing about that which I feel is a big error on his part. I was disappointed after driving 7 hours to find that out and also a red strip on the vehicle which they failed to tell me about. Overall It’s very frustrating and then when I got home I took the vehicle to my local dealership and found out the batteries are bad and the air filters are dirty and need to be changed. The hardest part of all this is getting the sales manager or Tom to call me back and discuss these issues. Arnie Bauer where are you?! More
My vehicle was taken care of in a reasonable time and the service rep kept me informed along the way. I have had a good experience when dealing with the service department. service rep kept me informed along the way. I have had a good experience when dealing with the service department. More
They took care Radio going on and off they fix my back brake light and he fixed a little ding in the side of my truck they did a good job thank brake light and he fixed a little ding in the side of my truck they did a good job thank More