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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

January 12, 2021

Great dealership, very nice service department. Took care off my truck in a very timely fashion. My service pro. Was very helpful and friendly. Thanks More

by JEFFBODEAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jan 13, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 09, 2021

Everything went smoothly and the dealership made you feel welcome. My contact in the service department was very professional and kept me informed every step of the way. Thank you More

by CANDDIY82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, JOSEPH Gromala, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, Danielle O'Connor
Jan 11, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 08, 2021

It is an exceptional dealership. Everyone is courteous, friendly and knowledgeable. I have been doing business with them for 35 years and I keep going back because they care. From the owners to the staff e More

by Lena Buretz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, JOSEPH Gromala, David Steffan
Jan 11, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2021

Service advisor, Daniell was very pleasant upon giving me bad & very expensive information about my car. I believe I should of had a loaner due to to the time frame to get car fixed, Everything seems ok More

by HOUSE1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jan 11, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for taking the time to leave feedback about your experience with us. Please don't hesitate to reach out to us if there's anything more we can do!

January 07, 2021

Great service. Everybody is so friendly there and they work hard to do what they say they’re going to do. They truly care about their customers More

by Russ Prekwas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Jan 11, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2021

The suggested maintenance made all the difference in performance. I’m glad they we’re offered to me so I could choose, rather than not being offered at all. More

by STEPHAYNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica McCormick
Jan 11, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2021

Definitely a good car buying experience for me and my mother very friendly great energy. And just made the car buying experience less stressful . Truly the best ! More

by D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cleetus, Danielle O'Connor
Jan 07, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Best wishes, Arnie Bauer Buick GMC Cadillac

January 06, 2021

I found your sales person, Allyssa Gomez/Farkas ( I have e-mails with both names) to be uncooperative in the negotiation process I have become familiar to in buying a car. Our last correspondence ended wit More

by BILLSHEHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Delivery driver did an excellent jog in hazardous weather, snow&rain., Alyssa Gomez, David Brdar, Alyssa Farkas
Jan 08, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If there is anything we can do in the future, let us know.

January 05, 2021

The dealership has always been very professional and strives to make sure your visit and wait time is the best it can be. I've been pleased with the service I've had. More

by yaegs2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Jan 07, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Take care!

January 05, 2021

Fast. Reliable . Got the job done in a timely manner . There was a problem when we first picked the truck up but it was quickly taken care of! More

by diannekutina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Jan 07, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Take care!

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