
Arnie Bauer Buick GMC Cadillac
Matteson, IL
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Great dealership, very nice service department. Took care off my truck in a very timely fashion. My service pro. Was very helpful and friendly. Thanks off my truck in a very timely fashion. My service pro. Was very helpful and friendly. Thanks More
Everything went smoothly and the dealership made you feel welcome. My contact in the service department was very professional and kept me informed every step of the way. Thank you welcome. My contact in the service department was very professional and kept me informed every step of the way. Thank you More
It is an exceptional dealership. Everyone is courteous, friendly and knowledgeable. I have been doing business with them for 35 years and I keep going back because they care. From the owners to the staff e friendly and knowledgeable. I have been doing business with them for 35 years and I keep going back because they care. From the owners to the staff everyone is helpful and kind. Thank you Arnie Bauer! More
Service advisor, Daniell was very pleasant upon giving me bad & very expensive information about my car. I believe I should of had a loaner due to to the time frame to get car fixed, Everything seems ok me bad & very expensive information about my car. I believe I should of had a loaner due to to the time frame to get car fixed, Everything seems ok with the repair. Thanks’ More
Great service. Everybody is so friendly there and they work hard to do what they say they’re going to do. They truly care about their customers work hard to do what they say they’re going to do. They truly care about their customers More
The suggested maintenance made all the difference in performance. I’m glad they we’re offered to me so I could choose, rather than not being offered at all. performance. I’m glad they we’re offered to me so I could choose, rather than not being offered at all. More
Definitely a good car buying experience for me and my mother very friendly great energy. And just made the car buying experience less stressful . Truly the best ! mother very friendly great energy. And just made the car buying experience less stressful . Truly the best ! More
I found your sales person, Allyssa Gomez/Farkas ( I have e-mails with both names) to be uncooperative in the negotiation process I have become familiar to in buying a car. Our last correspondence ended wit e-mails with both names) to be uncooperative in the negotiation process I have become familiar to in buying a car. Our last correspondence ended with her saying "we are currently at a stand still". She then tried to offer me several lesser quality Encores that I had no interest in buying. I tried corresponding several more times but she would not reply. I finally purchased the car because myself wife wanted this specific car and I could not find another. If I would have found a different car I would not have purchased from your business. Your web site stated you were motivated to sell this car to make room for new arrivals. You could fool me with the way Allyssa treated the negotiation process. Also, after having agreed to purchase the car it came on line with a reduced price. Alyssa would not give me the new price unless I paid shipping, free during the agreed to sale, thus the price would be the same either way. I finally purchased the vehicle with the help of David Brdar. Do you think I will recommend your dealership to others or use again? Only if your dealership once again has the only car my wife wishes to own and I do not have to deal with "Alyssa" More
The dealership has always been very professional and strives to make sure your visit and wait time is the best it can be. I've been pleased with the service I've had. strives to make sure your visit and wait time is the best it can be. I've been pleased with the service I've had. More