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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

January 05, 2021

We dealt with Anthony who was a new salesman. He did a great job! He was very friendly and personable. Also, as a woman I really appreciated seeing women working in the dealership. Every other dealership More

by LauraJaskula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony, Alyssa Gomez
Jan 07, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon!

January 04, 2021

Get service, found the issues I was not aware of with my vehicle. Work was done in a reasonable amount of time for the issues I had. More

by JWELCOME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Jan 05, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we really appreciate your positive review! We can't wait to see you again, have a great day.

January 01, 2021

My experience was excellent! Mr. Parker took very good care of me and be was very attentative to my special needs and very very professional. More

by msshyca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Parker
Jan 05, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Arnie Bauer Buick GMC Cadillac! We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2020

Had a great experience both times I brought my Caddy in for service. The service advisor greeted me and had my oil changed and tire rotation done and me out of there in a 1/2 hour time. Very impressed More

by FREEDOMFIRSTAID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cleetus
Jan 04, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you so much for your positive comments about Arnie Bauer Buick GMC Cadillac! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 31, 2020

Satisfied with the service given. Brought my car to check on passenger side wiper.Was reassured the part worked properly and should hav no more issues. More

by XavyMarCar#2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jan 04, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Arnie Bauer Buick GMC Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2020

One of the porters stole my charger it’s not a big deal but the fact that they hire employees that would stoop so low to take a charger rubs me the wrong way. More

by Rankinjacob2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Diehl
Dec 31, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Sorry to hear this. We will be getting the service team to get some answers on this situation. Please contact our Customer Service Manager Jessica at 708-720-7363. She will gladly help. Thank you for bringing to our attention. Have a good day!

December 31, 2020

Very friendly and always willing to help. Service dept very friendly and will go through all your services need . Thank you have a good day More

by PUDDY831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Jan 04, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2020

My lightly used 68,000 mile Sierra had the infamous lifter failure that was due to the poorly engineered Active Fuel Management system. Arnie Bauer went to bat for me with GM and the very expensive re More

by Woteach1WOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Dec 31, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you so much for your positive comments about Arnie Bauer Buick GMC Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2020

Everyone at Arnie Bauer is always very pleasant and helpful. The work I needed done was completed in a reasonable time and I was waited on immediately. The waiting area is very clean and attractive. Ev More

by HERMANHOLTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica McCormick, Danielle O'Connor
Dec 31, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you so much for your positive comments about Arnie Bauer Buick GMC Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2020

Norm was very nice. I told him what I wanted and he gave me something even better. I've never had a new car before. I love it More

by JOISMOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Norm Mitchell
Jan 04, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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