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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

December 22, 2020

Great service and great care, courtesy and concern. I am glad that I am a part of the Arnie Bauer customer base. Keep up the great work! More

by STRIVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica McCormick
Dec 28, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so happy to read such a great review about Arnie Bauer Buick GMC Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2020

Decent place to purchase. After servicing, i had to ask them to wash my car. The rep told me "they washed it first" No they did not. More

by BETTERAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Dec 27, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this feedback as it helps us improve. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 19, 2020

Adam provided outstanding customer service and ensured my car was fixed properly. I've always received good service whenever I've brought my car here, but Adam went above and beyond. Thank you! More

by bap80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Dec 21, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're glad to hear you found our staff Adam was so knowledgeable and helpful! Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

December 18, 2020

Horrible experience from start to finish , adding stuff to my monthly bill i didn't ask for, finance guy not very pleasant attitude not very friendly More

by VINCE_FIGUEROA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance guy zero star, Alexis Malecha
Dec 28, 2020 -

Arnie Bauer Buick GMC Cadillac responded

I'm very sorry to hear of this experience. We strive to make every experience completely satisfactory. I'm sorry we feel short for your experience. Please contact our Customer Service Manger Jessica at 708-720-7363 or email at jmccormick@arniebauer.com . She will be happy to better assist you.

December 18, 2020

I would definitely come back. The sales process was smooth and same goes with the financing process. I had a major issue with my new truck and they made it right. Don't hesitate to buy here. More

by KMILLER
Recommend Dealer
Yes
Employees Worked With
Bret Pechtold, Henry Horton
Dec 24, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 17, 2020

I was searching for a a specific CTS. After a nationwide search and feelers sent out to several dealerships, I was fortunate to reach out to Alexandra and the team at Arnie Bauer. I was initially leery of More

by KSD68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Malecha
Dec 22, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Alexandra here at Arnie Bauer Buick GMC Cadillac! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 17, 2020

I'm so pleased with my experience n purchase. I got a good price on my trade in n you guys where able to keep me at a reasonable payment. This will def. be the place I will be doing anymore purchases at More

by Msfuduchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Angie Chalmers, Norm Mitchell
Dec 22, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you so much again for your feedback! We hope you have a great day!

December 17, 2020

Great customer service and they don’t pressure you into buying other services. Wait time was a little long, but overall it was a good experience. More

by argenis_m30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Dec 24, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 17, 2020

Arnie Bauer has a modern, clean and comfortable waiting area for those times that I bring my Cadillac for service. In addition, the Service Reps are knowledgeable and friendly. More

by PFH18327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Thomas Sinon, JOSEPH Gromala, Danielle O'Connor
Dec 24, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

December 16, 2020

The Collision repair center is very good. Service is fair, efficient and quality. They communicate well. I highly reccomend them. They are freindly and professional . More

by Donsettle1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby
Dec 22, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for the recommendation, and have an amazing day!

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