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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

December 10, 2020

Bill Neibert was very accommodating - heinformed me of Bill Neibert was very accommodating - he informed me of the service I received - I left the service center feeling that it was a job well done. More

by DKSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Dec 19, 2020 -

Arnie Bauer Buick GMC Cadillac responded

This is great to hear! Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon!

December 10, 2020

Was very happy Greg Parker helped us! He was very professional and helped me find my new car with no hidden fees! would highly recommend! More

by JBARLOGA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Parker
Dec 19, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there! We're so happy we were able to help you out! We sincerely value your business and look forward to your next visit!

December 10, 2020

As always shout out to Bill Niebert....my trusted automotive advisor. Happy Holidays to you all. Also, shout out to the young lady that is the cashier, I believe, always professional and helpful to c More

by KYNITHIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier, Bill Neibert
Dec 19, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Arnie Bauer Buick GMC Cadillac! We sincerely value your business and look forward to your next visit!

December 09, 2020

The body shop manager, Toby, did an excellent job and the work was great! Very satisfied with the work that was performed. Thank you! Satisfied More

by MAD12359
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby
Dec 19, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

December 09, 2020

I am always pleased with the service I receive at this dealership. They take the time to go over what has been done and willing to answer all questions. More

by KMGOEHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Dec 19, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2020

Bill is very professional. The service is great. I wouldn’t go anywhere else to buy or service my cars. I really love all the service at Arnie Bauer s More

by BULLPIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett, Norm Mitchell, Bill Neibert
Dec 19, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

December 09, 2020

Quick service on the oil change, no other issues have been reported. I will use the service center again when I need to. Thank you More

by reaston1128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Dec 19, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there! We're so happy we were able to help you out! We look forward to your next visit. Thank you and take care!

December 06, 2020

Service was great however it did not correct the problem of the factory recall of the ignition switch locking engine. Will schedule again for a follow up as to why this happened again. More

by darrise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brdar, JOSEPH Gromala
Dec 10, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you so much for your positive comments about Arnie Bauer Buick GMC Cadillac! If you have any further questions, please give us a call. We're always happy to help!

December 04, 2020

Customer service was courteous and helpful. Offers to assist in contacting the My Rewards office was welcome..Work was done in a timely manner. I wish they had washed my car! More

by ABERRY728
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Dec 17, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

December 04, 2020

This dealership is awesome helped me get a brand new car for my wife ! She was so happy ! You need to see Alexis our sales person she goes above and beyond her job to get you in that car you always wanted . More

by Mariolopez350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Alexis Malecha
Dec 17, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Wow, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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