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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

December 10, 2020

As always shout out to Bill Niebert....my trusted automotive advisor. Happy Holidays to you all. Also, shout out to the young lady that is the cashier, I believe, always professional and helpful to c More

by KYNITHIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier, Bill Neibert
Dec 19, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Arnie Bauer Buick GMC Cadillac! We sincerely value your business and look forward to your next visit!

December 09, 2020

The body shop manager, Toby, did an excellent job and the work was great! Very satisfied with the work that was performed. Thank you! Satisfied More

by MAD12359
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby
Dec 19, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

December 09, 2020

Quick service on the oil change, no other issues have been reported. I will use the service center again when I need to. Thank you More

by reaston1128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Dec 19, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there! We're so happy we were able to help you out! We look forward to your next visit. Thank you and take care!

December 09, 2020

I am always pleased with the service I receive at this dealership. They take the time to go over what has been done and willing to answer all questions. More

by KMGOEHLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Dec 19, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2020

Bill is very professional. The service is great. I wouldn’t go anywhere else to buy or service my cars. I really love all the service at Arnie Bauer s More

by BULLPIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett, Norm Mitchell, Bill Neibert
Dec 19, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

December 09, 2020

Was very happy Greg Parker helped us! He was very professional and helped me find my new car with no hidden fees! would highly recommend! More

by JBARLOGA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Parker
Dec 19, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there! We're so happy we were able to help you out! We sincerely value your business and look forward to your next visit!

December 06, 2020

Service was great however it did not correct the problem of the factory recall of the ignition switch locking engine. Will schedule again for a follow up as to why this happened again. More

by darrise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Brdar, JOSEPH Gromala
Dec 10, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you so much for your positive comments about Arnie Bauer Buick GMC Cadillac! If you have any further questions, please give us a call. We're always happy to help!

December 04, 2020

When I arrived i was waited on quickly and waited comfortably in the waiting room. After awhile Adam told me my van was done and the cost was less than he had quoted me. I was happy to have my van b More

by mitzioden56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Dec 18, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2020

This dealership is awesome helped me get a brand new car for my wife ! She was so happy ! You need to see Alexis our sales person she goes above and beyond her job to get you in that car you always wanted . More

by Mariolopez350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Alexis Malecha
Dec 16, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Wow, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 03, 2020

Everyone was very friendly and helpful, My salesman Tom was great, making my experience delightful. I would recommend this dealership to everyone. If I decide to change cars I will be back! More

by IMOORE831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Angie Chalmers, Thomas Sinon, Alexis Malecha
Dec 16, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for choosing Arnie Bauer Buick GMC Cadillac as your first choice for all your automotive needs! Thanks again for the recommendation, and have an amazing day!

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