![](https://www.dealerrater.com/ncdn/s/11.20240528.717/Graphics/icons/close-x-orange.png)
Arnie Bauer Buick GMC Cadillac
Matteson, IL
Filter Reviews by Keyword
By Type
Showing 2,093 reviews
Was very happy Greg Parker helped us! He was very professional and helped me find my new car with no hidden fees! would highly recommend! professional and helped me find my new car with no hidden fees! would highly recommend! More
Service was great however it did not correct the problem of the factory recall of the ignition switch locking engine. Will schedule again for a follow up as to why this happened again. of the factory recall of the ignition switch locking engine. Will schedule again for a follow up as to why this happened again. More
When I arrived i was waited on quickly and waited comfortably in the waiting room. After awhile Adam told me my van was done and the cost was less than he had quoted me. I was happy to have my van b comfortably in the waiting room. After awhile Adam told me my van was done and the cost was less than he had quoted me. I was happy to have my van back in working order. More
This dealership is awesome helped me get a brand new car for my wife ! She was so happy ! You need to see Alexis our sales person she goes above and beyond her job to get you in that car you always wanted . for my wife ! She was so happy ! You need to see Alexis our sales person she goes above and beyond her job to get you in that car you always wanted . 5 star service all around thank you again Alexis ! More
Everyone was very friendly and helpful, My salesman Tom was great, making my experience delightful. I would recommend this dealership to everyone. If I decide to change cars I will be back! was great, making my experience delightful. I would recommend this dealership to everyone. If I decide to change cars I will be back! More
Customer service was courteous and helpful. Offers to assist in contacting the My Rewards office was welcome..Work was done in a timely manner. I wish they had washed my car! assist in contacting the My Rewards office was welcome..Work was done in a timely manner. I wish they had washed my car! More
The guy who served me conveniently wasn’t working there after suggesting a few hundred dollars worth of work when I went for an oil change. i had issues leaving I didn’t come in with, which was concerning. after suggesting a few hundred dollars worth of work when I went for an oil change. i had issues leaving I didn’t come in with, which was concerning. After getting the work done, the issue still isn’t fixed. I thought Rizza was bad, but they don’t seem to be much better. The cashiers are nice at least and they washed the truck. More
Adam assited me in getting my car repaired he explained the process and kept me updated on the process. He was knowledgeable and very helpful the process and kept me updated on the process. He was knowledgeable and very helpful More
This has been our dealership for a LONG time, 20 years. Very good service and friendly, knowledgeable staff whether dealing with sales, service or parts department. Very good service and friendly, knowledgeable staff whether dealing with sales, service or parts department. More
Great service. Very professional. The waiting area was very nice and clean. Mark was very professional and made me aware what was going on through text. very nice and clean. Mark was very professional and made me aware what was going on through text. More