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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,093 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,093 reviews
November 28, 2020
Great service and great employees... Have been doing business with Arnie Bauer Cadillac for over 25 years and never have a complaint about the service or sales throughout the department. business with Arnie Bauer Cadillac for over 25 years and never have a complaint about the service or sales throughout the department. More
by Xgooofy3x
Verified CustomerEmployees Worked With
Bill Neibert
Helpful November 28, 2020
By far the easiest car buying experience I have ever had. Everyone was easy to work with from Darren to David, Alexis, Brett to Trina and all were very helpful. Everyone was easy to work with from Darren to David, Alexis, Brett to Trina and all were very helpful. More
by KYLE.STEVENS2426
Employees Worked With
Bret Pechtold, David Brdar, Alexis Malecha
November 28, 2020
My vehicle was not fixed when I was told it was ready. On my way home it was doing the same thing I brought it in for. I’m unhappy with the service because it was the same service person that charged me $150 my way home it was doing the same thing I brought it in for. I’m unhappy with the service because it was the same service person that charged me $150 service fee when I had a extended warranty and the deductible was $50. More
by Zach
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert
November 27, 2020
I have bought a lot of cars in my life I do not like I have bought a lot of cars in my life I do not like pressure sales This dealer was the best about letting me make up my own mind on my own time . I have bought a lot of cars in my life I do not like pressure sales This dealer was the best about letting me make up my own mind on my own time . Jake did a awesome job and kept to his word BEST DEAL I EVER WORKED ON THANKS JAKE More
by BRADLONG0366
Employees Worked With
Finance guy, Jacob Koehne
November 27, 2020
Rowland just Upgraded My Life !It was a simple process Rowland just Upgraded My Life ! It was a simple process and fun This is my 2nd time working with Rowland. Good Guy ! Best Car ! Excellent Perso Rowland just Upgraded My Life ! It was a simple process and fun This is my 2nd time working with Rowland. Good Guy ! Best Car ! Excellent Personality More
by EUGENEMALLETT
Employees Worked With
Rowland Laird
November 25, 2020
everyone was extremely friendlyand was willing to work everyone was extremely friendly and was willing to work with me and understand my budget The sales rep was extremely detailed in going over everythi everyone was extremely friendly and was willing to work with me and understand my budget The sales rep was extremely detailed in going over everything within the car and made sure I had no questions More
by DONNAZYDEK
Employees Worked With
Angie Chalmers, Rowland Laird
November 25, 2020
Top-notch service, as always! A pleasure dealing with Arnie Bauer professionals on all levels (sales, service and parts). I couldn’t be more satisfied. Arnie Bauer professionals on all levels (sales, service and parts). I couldn’t be more satisfied. More
by JOHNMIELKE3508
Employees Worked With
Bill Neibert
November 24, 2020
The check engine light had come on but it went away 2 days later. I made an appointment with the Service Dept for Monday, Nov 23rd. They checked out the car and told me it was a glitch so it had to be re days later. I made an appointment with the Service Dept for Monday, Nov 23rd. They checked out the car and told me it was a glitch so it had to be reprogrammed. Everyone there is friendly, ciurteous and knowledgeable. It was still under warranty so no charge. More
by Lindapadgurskis
Employees Worked With
Mark Diehl, Corey Dockery
