Arnie Bauer Buick GMC Cadillac - Service Center
Matteson, IL
1,470 Reviews of Arnie Bauer Buick GMC Cadillac - Service Center
I thought the service department was wonderful. They kept me informed of what was going on and how long it might take. It actually took a lot less time than I thought it would. They were very informative and me informed of what was going on and how long it might take. It actually took a lot less time than I thought it would. They were very informative and very good at assisting me. More
OIL CHANGE FOR 2013 BUICK LACROSSE My appointment went as scheduled. My wait-time usually takes about one to two hours which gives me time to consume a delicious cup of coffee and read My appointment went as scheduled. My wait-time usually takes about one to two hours which gives me time to consume a delicious cup of coffee and read some favorite Bible scriptures. Thanks, Mr. Diehl for the senior discount. More
Love this dealership! Been coming here for a long time to buy and get my vehicle serviced. Keep up the good work and thank you for always being friendly. buy and get my vehicle serviced. Keep up the good work and thank you for always being friendly. More
I was charged $150 dollars for a 5 min diagnostic test to see if a oil leak under my Buick was from the past oil change that your Dept did. So I will be servicing my vehicle at another dealership. 06/02/2020 see if a oil leak under my Buick was from the past oil change that your Dept did. So I will be servicing my vehicle at another dealership. 06/02/2020 More
Service could be better, i was just there for oil change, my check engine light was on, they reset it instead of fixing it.now the light is back on, no i wasn't HAPPY with that. change, my check engine light was on, they reset it instead of fixing it.now the light is back on, no i wasn't HAPPY with that. More
The team in the Service Department always takes good care of me and my vehicles. Also very pleased with the way they communicate and update me while my truck is in the dealer for service. of me and my vehicles. Also very pleased with the way they communicate and update me while my truck is in the dealer for service. More
Excellent customer service provided from making the service appointment, to waiting in the service area, which is always clean and beverages are always offered. The service team always inform you if ev service appointment, to waiting in the service area, which is always clean and beverages are always offered. The service team always inform you if everything is ok or if something needs attention too. The service wait time is never beyond an hour. More
I enjoy doing business with you guys do awesome work I will continue to do business with you long as you continue to take care of me in the best way possible thank you for your help great job will continue to do business with you long as you continue to take care of me in the best way possible thank you for your help great job More
As per several years if not decades we have had the best professional experience with Arnie Bauer, both in purchasing new cars and continued reliability of the service department. Thank you for all you do ! professional experience with Arnie Bauer, both in purchasing new cars and continued reliability of the service department. Thank you for all you do ! More
When I brought my car in the people at the front desk were extremely nice and courteous. The mechanics took great care of my car so thank you very much were extremely nice and courteous. The mechanics took great care of my car so thank you very much More