Arrigo Dodge Chrysler Jeep RAM West Palm Beach

Inviting The dealership was warm and inviting from the moment we walked in! We drove 275 miles to purchase our Ford F150! They went out of there way to make su The dealership was warm and inviting from the moment we walked in! We drove 275 miles to purchase our Ford F150! They went out of there way to make sure all our needs were met. More

Great Car Buying experience Excellent service and deal with John Arrigo. I had a great experience purchasing my new jeep at this dealership. They do not pressure into buying, th Excellent service and deal with John Arrigo. I had a great experience purchasing my new jeep at this dealership. They do not pressure into buying, they make it a nice and pleasant experience. And Alan even stayed with me after the purchase while I was cleaning out my old car. More

Nice and helpful For my purchase I went to the dealership multiple times. Every time I went there all of the staff were polite and courteous. After spending a lot of t For my purchase I went to the dealership multiple times. Every time I went there all of the staff were polite and courteous. After spending a lot of time researching things online, I went there and found the car I was looking for. More

Professional and Responsible For a number of years, I've been interested in acquiring a vehicle with an old school, needlessly big V8. After settling on a Challenger and shopping For a number of years, I've been interested in acquiring a vehicle with an old school, needlessly big V8. After settling on a Challenger and shopping around a few dealerships, I decided to pay a visit to Arrigo and was immediately impressed by the extremely professional attitude of its employees and gargantuan selection of vehicles. I had a fairly good idea of what I was looking for -- a manual Challenger -- and it wasn't difficult to find what I wanted among their massive selection. After the natural process of bargaining a bit (and they gave me one xxxx of a deal on the vehicle), I was set in my new car. The process was extremely pleasant and involved no pressure whatsoever. Being extremely rusty, they even offered me lessons after I had purchased the vehicle (way, way after hours, at least 11:00 at night). You don't get that sort of service in this day and age. Needless to say, the manual didn't work out for me in the way that I thought it would. I gave a call to a sales manager that I had earlier relations with at the dealership and explained the situation (my inability to handle the manual). He promptly called me the next day and informed me that I could switch out the vehicle with an automatic with equivalent features. Knowing I couldn't really make my way back to the dealership, they picked me up in a new Challenger (which became my new vehicle ultimately) and escorted me back to the dealership. Despite having put miles on the manual Challenger, they swapped me into an automatic with no questions asked. My actual payments per month went down a little bit. They were under no particular obligation to accommodate me in this way. It was my mistake but they took the financial hit of swapping the vehicles. For that alone, they've earned a customer for life. In short, you can't go wrong with this dealership. They go above and beyond reasonable expectations to ensure the satisfaction of their customers. Don't go anywhere else. More

AMAZING!!! Russ is the best!!!! Car shopping is not scary anymore. Russ treats you with respect and honesty. A very pleasant and easy experience. I would recommend arrigo dodge and R Car shopping is not scary anymore. Russ treats you with respect and honesty. A very pleasant and easy experience. I would recommend arrigo dodge and Russ to everyone. More

Bait and switch, inaccurate inventory This dealership is a sham, I went to buy a vehicle and it was sold prior to me even seeing the ad online. Checked on another vehicle and same thing. This dealership is a sham, I went to buy a vehicle and it was sold prior to me even seeing the ad online. Checked on another vehicle and same thing. A family that was there looking for a lower priced car was told the car they wanted was sold, the family later found it in the lot west of the actual sales lot which Arrigo uses for overflow. Found another vehicle that I discovered a mechanical issue and they wouldn't even budge on the price which is a fair market value for the vehicle in good condition. They seriously need to keep their inventory updated to try keeping potential customers faith since they have at least a vehicle at a lucrative price that hasn't even been available in over a week. They could have had a sale if they dropped the price for me due to the mechanical issue or accommodated me with a warranty so I would be more confident in the investment towards a vehicle. The sales staff was very pleasant, but the management they have to deal with is where my problem is. If they are buying vehicles they should be free of defects and bought at a price they can cover their potential losses and if they are selling vehicles stay on top of inventory and be willing to show some initiative to proactively build a sale. More

Outstanding Experience Stopped at Arrigo in West Palm Beach with a friend the day before Independence Day to investigate the 2014 Jeep Grand Cherokee. I had been researchin Stopped at Arrigo in West Palm Beach with a friend the day before Independence Day to investigate the 2014 Jeep Grand Cherokee. I had been researching on the internet for several weeks but needed to see the cars in person, as the colors are ambiguous on the internet. Having purchased 4 Jeep Wranglers in the last 5 years one might say my loyalty to the Jeep brand is unquestionable, but I was interested in finding out if I could convince myself to move to a Grand Cherokee. Even though I had purchased a new 2010 Wrangler from the Arrrigo facility in Ft Lauderdale, I realized the the dealership in West Palm Beach had a much larger inventory. It was my good fortune to meet Curt Enger and Don Landrum that day. The level of courtesy, professionalism and respect I was afforded was truly exceptional. I truthfully was probably not ready to make a commitment when I arrived there and I mentioned that to Curt. As it turned out his patience with me without pressuring me and his genuine concern for my needs and requests , which were considerable, convinced me to lease a car that day. It's refreshing to see a work environment where the employees are truly friendly and know the value of making a customer completely happy. All in all it was an outstanding experience. Curt even went so far as to drive my friend and I across the street so we could have lunch , as we were starving by this time; About 3pm I believe. Curt had the car detailed while we were eating lunch and then picked us up afterward. A definite 5 rating from me for a 5 star experience! More

Superb buying experience!!! I had researched various minivans online and decided that the Grand Caravan would be our best choice. Our last two minivans were Chrysler Town an I had researched various minivans online and decided that the Grand Caravan would be our best choice. Our last two minivans were Chrysler Town and Country's virtually the same as the Dodge versions, and they served us well. I immediately noticed that Arrigo had an amazing inventory of the Grand Caravans, compared to other dealers that I researched. I inquired about a vehicle listed on the Arrigo website that was exactly what we were looking for. I received a response almost immediately, so we decided to take a ride over to look at it. Upon arriving at the dealership we were warmly greeted by the associates at the front reception area and introduced to Alan Gallagher, as the salesperson who would be assisting us. Alan drove us through the outside lot areas in the golf cart, stopping along the way to show us various Caravans that matched our criteria. Let me tell you....this place has some pretty amazing inventory. We were able to find the exact colors and options we wanted. Alan was extremely knowledgeable, fun to talk to, and never pushy. He seemed more interested in finding the right car for us than using aggressive sales tactics. Once we found the car we wanted, Alan worked to get us a fair price on the new car and our trade-in. We were not there to buy a car that day since we had an appointment at another dealership that offers special pricing through my employer. However after the wonderful way we were treated by all of the employees at Arrigo and the fantastic attention that Alan was devoting to us, we wanted to buy the car from him. Alan handled the paperwork and completed the transaction in an efficient and expedient manner. I'm glad that we decided to purchase from Arrigo, since I cant imagine that we would be treated so well at another dealership and have such an extensive inventory to choose from. More

Excellent!!!! Had an excellent experience. Jean really took the time to put together and order the exact car I wanted. I will be buying my next car with jean in a Had an excellent experience. Jean really took the time to put together and order the exact car I wanted. I will be buying my next car with jean in a few years. I'm going to recommend her to everyone I know. She truly is the best! More

Mike Logandro great guy, great salesman. He wasnt pushy to sell me a car. He was understand my budget and he find great car for me. And on the end take care of my great guy, great salesman. He wasnt pushy to sell me a car. He was understand my budget and he find great car for me. And on the end take care of my insurance transfer insurance and licence plate. More