Arrigo Dodge Chrysler Jeep RAM West Palm Beach - Service Center

Holly in the truck shop was amazing great customer service and great communication about what needed to be done to my truck service and great communication about what needed to be done to my truck More

Thanks so much for my service advisor. Nobody would attend me untill Arielle arrived thanks Nobody would attend me untill Arielle arrived thanks More

I have a unique situation, and the service manager went above and beyond to try to help me with this situation above and beyond to try to help me with this situation More

I will never spend my money at Dodge on Okeechobee, I brought my truck in for an oil change and wanted an complimentary car wash, the two employees was goofing around driving both vehicles too fast, the brought my truck in for an oil change and wanted an complimentary car wash, the two employees was goofing around driving both vehicles too fast, the employee hit my truck from the right rear end as I was coming out of the office, hit it so hard it cracked. Service Manager came out Mr Cornell was not concerned about my car he was more concerned about the white man's car. Incident happened on 3/23/23, I called Mr Cornell on 5/4/24@11a left message no response. I called Mr Cornell on 5/18/23@2:30p left message no response.Truck repaired 6/14/23 tired of writing More

Service was good and the waiting room is comfortable. Juan was great and helped everything run smoothly. Juan was great and helped everything run smoothly. More

My service manager was Bill who was very professional and knowledgeable regarding my trucks service needs knowledgeable regarding my trucks service needs More

I’ve called 4 times this morning 7/3/23 starting at 0830am. First time nobody answered, 2nd time I was greeted then transferred unknowingly to the sales department who transferred me back to service a 0830am. First time nobody answered, 2nd time I was greeted then transferred unknowingly to the sales department who transferred me back to service and to a voicemail. Called again 3rd time greeted explained my frustration then transferred to another voicemail and the 4th time I exploded on the lady who answered saying it was a recorded line she works at a call center off site and advised she would “escalate” my request. It’s currently 0945am I’ve still received no phone call. This dealership has NO customer service. I am a first responder and I will ensure EVERY agency is South Florida is aware of how poorly you get treated at your dealership. I’ve been to sales and service on two separate occasions and both times the experience has been horrendous. I could go on regarding some additional frustrating incidents with this dealership but I’m going to save my writing for an audience who will appreciate the information and use it to avoid this dealership. More

In for a routine oil change, was handled quickly and efficiently. No complaints for this service. efficiently. No complaints for this service. More

Amazing service as always from Mr. Dale King! Always take my car in to Arrigo West Palm and Their dedication to their clients show Dale King! Always take my car in to Arrigo West Palm and Their dedication to their clients show More

Was taken care of as promised-when I made the appointment completely satisfied no issues appointment completely satisfied no issues More