Arrigo Dodge Chrysler Jeep RAM West Palm Beach - Service Center

I rated fair because the appointment system for service is terrible. I usually need to make Saturday appointments because of my work schedule, however lately, I am told when I arrive that it is not guaran is terrible. I usually need to make Saturday appointments because of my work schedule, however lately, I am told when I arrive that it is not guaranteed that my car will be serviced that day. It completely defeats the whole purpose of an appointment system. You should just call it a "reservation" system to bring your car in and then "we'll get to it when we get to it." I have had my car since 2013 and it has never been as bad for Saturday service as it has been over the last 2-3 years. I work in Delray Beach but have never brought my car to the dealership there because during the week appointments are not always convenient for me due to my work schedule, however I am now seriously considering switching over to using that dealership next time I need service. The service itself is great, the mechanics always do a great job on my car. More

Very helpful and Professional. Thank you JJ I really appreciate the fast service. I love my jeep Thank you JJ I really appreciate the fast service. I love my jeep More

As always , a pleasant and efficient service experience. Knowledgeable service advisors to answer any questions Knowledgeable service advisors to answer any questions More

Our experience was wonderful and we would definitely recommended them to our friends and family. recommended them to our friends and family. More

Car sat in shop for over 2 weeks and nobody called and gave me an update of anything. gave me an update of anything. More

Very good service and knowledgeable,was answered every question I asked thank you very much. question I asked thank you very much. More

Great service very happy Ms Santoro was super professional, I was doing my service in another place, now I will do it here professional, I was doing my service in another place, now I will do it here More

Service was excellent. I was updated throughout the whole process and warranty. Work was taken care of timely. I was updated throughout the whole process and warranty. Work was taken care of timely. More

I had an appointment for 8:30 for an oil change and when I arrived was told it would be an hour and a half 2 hours later they finished why make an appointment if you have to wait I arrived was told it would be an hour and a half 2 hours later they finished why make an appointment if you have to wait More

Had to leave the car for oil change and tire rotation and picked up later picked up later More