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Arrow Ford Inc.

Abilene, TX

4.4
597 Reviews

4001 S 1st St.

Abilene, TX

79605

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Showing 597 reviews

August 12, 2026

Service was on time and fast. Service adviser was friendly and efficient. Customer lounge was clean with fresh coffee. More

by cwharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rowley
August 12, 2026

We were pleased with everyone that helped us with our visit and ultimately the purchase. More

by Johnson’s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad, Andrew, Cody, Cody
August 12, 2026

Quoted me $9,400 on a 2016 Ford Fusion. Parts are all under $100 except for one. Labor shouldn’t cost that much. That is ridiculous to even justify charging that much for a 10 year old car. More

by Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
August 12, 2026

Quick service and very friendly. Only suggestion is have techs watch grease oil on clothes and rubbing up against vehicles More

by scooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
August 11, 2026

salesman Chad and finance manager Andrew made this experience quick, easy and weren't pushy whatsoever. Every question we had was answered. They also stayed after hours to get the deal done since I ha More

by danielzachery2121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad and Andrew
August 11, 2026

Very friendly and helpful staff, purchasing process was quick and easy. Honestly staff could have offered water or shown around where things were located. Spending 3-4 hours there and had to ask for wate More

by leander139
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana
August 10, 2026

Short wait for a Saturday. Jd was great deal with, very respectful and friendly young man More

by Ntvtxn76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD
August 09, 2026

With an appointment is was quick and easy to get my service done. Thanks Arrow Ford More

by Rtalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Drake
August 09, 2026

Johnathan was my sales man and was extremely helpful from the first phone call to me driving off the lot with my vehicle! The dealership as a whole was full of nice people and they were very accommodating to More

by m.a.hunter84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan
August 09, 2026

On time with my appointments ,and keep me informed. Very pleasant to work with. Would recommend More

by txkriegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rowley
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