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Arrow Ford Inc.

Abilene, TX

3.9
480 Reviews

4001 S 1st St.

Abilene, TX

79605

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480 Reviews of Arrow Ford Inc.

June 03, 2026

I had an exceptional experience with them. Everyone went above and beyond to make it a seamlessly wonderful car buying experience. All the staff is great and family like. I have been recommend More

by Clayton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney Wright
June 02, 2026

Arrow For Life has made vehicle maintenance exceptionally convenient. Scheduling an oil change is effortless—Arrow handles everything from picking up my vehicle to completing the service and returning it the More

by duquette32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Drake
June 01, 2026

Malcom was great. He was patient while we looked and helped us pick the right truck for us! More

by Jdwilson478
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcom Johnson
June 01, 2026

Always helpful, courteous, and professional. Every time I call, David Williams is always ready to help and take care of the needs for my car. And JD Drake is always ready to take care of my car More

by mcginnmanor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Williams, JD Drake
May 31, 2026

This was my 1st time getting a vehicle through Ford. It was by far the best experience I've ever had. Very friendly staff. They were patient with me & most importantly, I didn't feel that negative press More

by lmarrero8765
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip Davidson
May 31, 2026

Made the purchase simple and fairly quick. Salesman not available but replacement was very helpful. More

by kellysmusclecars
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brant Bunker
May 31, 2026

Had my first Arrow for Life oil change. It was very quick & easy! The service department was efficient. The guest lounge was comfortable. More

by finallyhappy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
May 30, 2026

Did not have to wait for appointment job done professionally great full for all of there hard work More

by gennyh1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil
May 30, 2026

Outstanding dealership, great service, staff, and customer service! Very clean facilities, they go out of their way to understand the customer needs and service is always in a timely manner! More

by garyk491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 30, 2026

Took my truck in last week paid $2,200 for repairs. Took it home and its still stalling out. Which is one of the diagnosis fees you charged me for. How are we going to take care of this More

by jdelassuss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose
Jun 01, 2026 -

Arrow Ford Inc. responded

We apologize for the inconvenience caused by continued complications with your truck and understand how frustrating it is to invest in repairs and continue having issues with your vehicle. Please contact our service team directly with your name and vehicle information so we can review the repairs that were performed and the current symptoms you're experiencing. If the stalling concern remains unresolved, we'd like the opportunity to inspect the vehicle and determine the next steps. Customer satisfaction is important to us, and we want to work with you toward a solution. Please call us at 325-692-9502 and ask for our Service Manager. Thank you.

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