Arrow Ford Inc.

Short wait for a Saturday. Jd was great deal with, very respectful and friendly young man Jd was great deal with, very respectful and friendly young man More

With an appointment is was quick and easy to get my service done. Thanks Arrow Ford service done. Thanks Arrow Ford More

Johnathan was my sales man and was extremely helpful from the first phone call to me driving off the lot with my vehicle! The dealership as a whole was full of nice people and they were very accommodating to the first phone call to me driving off the lot with my vehicle! The dealership as a whole was full of nice people and they were very accommodating to my hectic schedule I had for the day! I will definitely recommend my family and friends to choose arrow if they’re in the market for a vehicle! More

On time with my appointments ,and keep me informed. Very pleasant to work with. Would recommend Very pleasant to work with. Would recommend More

Everyone was prompt and courteous and friendly! Wait was not long at all and the facility was very clean! Wait was not long at all and the facility was very clean! More

I’m always so impressed with the QL Team! Everyone was nice and it was quick/easy. Everyone was nice and it was quick/easy. More

Always friendly, polite and helpful service. Goes out of his way to answer any questions I may have. Goes out of his way to answer any questions I may have. More

Service is thorough and the communication is good. However, they keep the car for much too long. They had the car for a week and a half! Not very convenient. Other places I have taken it might take a However, they keep the car for much too long. They had the car for a week and a half! Not very convenient. Other places I have taken it might take a couple of days, but since our extended warranty allows us to choose, so I chose the dealership. I would suggest to the dealer that they schedule the service only when they are able to begin working on it, instead of keeping it for a few days before they can even look at it., then a couple of days to diagnose, then a couple days for the part and then a couple of days for the repair. If worried about customers not showing up for an appointment then charge like for a missed doctor appointment. Customers' time is important too. More

I took my car in for an oil change in which I booked online, also requesting shuttle service while the car was getting worked on. I received a text message my car was ready and the shuttle service never online, also requesting shuttle service while the car was getting worked on. I received a text message my car was ready and the shuttle service never called or came out to pick me up. I barely made it to the dealership before the last service guy locked the doors for the day to get my car back. Before the oil change I had asked Cruz is would check my tires also in which he explained they did with the Arrow for Life package I’m enrolled in. Saturday morning I had to get my tire patched at a local tire shop because I had lost pressure. Mind you after getting my car back I went straight back to the house the shuttle guy dropped me off at and I parked it for the night. This set me back majorly as I had a funeral to attend to today; but only got to go the visitation because I lost a day of work that Friday. More