Arrow Ford Inc.
Abilene, TX
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Jerry was quick to greet us and listened to all of our needs. He helped to easily narrow down our choices and was a wealth of information. I plan to purchase another vehicle in the near future and will be needs. He helped to easily narrow down our choices and was a wealth of information. I plan to purchase another vehicle in the near future and will be calling Jerry to once again take care of us. Overall experience was great. More
We found a Chevy Tahoe on Autotrader.com and drove to Abilene to look at it. We met Cynthia Heatley with their internet sales department and she was very nice and helpful. She was a down to earth type of Abilene to look at it. We met Cynthia Heatley with their internet sales department and she was very nice and helpful. She was a down to earth type of lady and not the pushy salesperson we are used to seeing at a dealership. We ended up buying the Tahoe that day. Thank you. Albert More
I would recommend Malcom Johnson to anyone that is looking for a used car or pickup at Arrow Ford. From the beginning he was very helpful and kind. We felt no pressure to look or buy. Gave us plenty o looking for a used car or pickup at Arrow Ford. From the beginning he was very helpful and kind. We felt no pressure to look or buy. Gave us plenty of time to look and decide what we wanted. The only bad experience we had was the financial man . His name was Kyle Wasson and I hope I never have to deal with him again!! If you are looking for a vehicle be sure and look up Malcom you will be happy you did. More
Adam Ingle was great to work with ever helpful and accomadating. We where treaded great. Loved the music playing over head. Overall just a great deal. Love the car. accomadating. We where treaded great. Loved the music playing over head. Overall just a great deal. Love the car. More
Tate was very helpful in helping find the right truck for the right price. I feel like he may have a bright future at Arrow. He seems to care greatly about me and my family. He seems to have good family and the right price. I feel like he may have a bright future at Arrow. He seems to care greatly about me and my family. He seems to have good family and Christian values and that's what has won my business time and time again. Thanks Tate. Mark L. More
Kelcy really cared about what we wanted even tho in the beginning we were not sure what we wanted she made us feel very comfortable and she was always friendly I would recommend her to anyone looking for beginning we were not sure what we wanted she made us feel very comfortable and she was always friendly I would recommend her to anyone looking for a vehicle. The only negative was when she turned us over to Kyle in finance the whole experience was lessened he was not as friendly Or made us feel as welcomed, I would highly recommend friends and family go see Kelcy as Arrow for and would hope they get someone other than Kyle for financing More
Once I finally decided on a vehicle, the purchasing process was painless as compared to other dealerships I have dealt with in the past. The salesman I dealt with was very patient as I had changed my m process was painless as compared to other dealerships I have dealt with in the past. The salesman I dealt with was very patient as I had changed my mind several times on which vehicle to purchase. Overall a pleasant experience worth my three hour drive from where I live for the best deal possible. I will shop Arrow again in the future. More
Malcom treated us with understanding. He was knowledgeable about the vehicle and always worked with us in a respectful way. He showed us around the dealership after the purchase and introduced u knowledgeable about the vehicle and always worked with us in a respectful way. He showed us around the dealership after the purchase and introduced us to Paul Martinez, service manager. Mr. Martinez was helpful in explaining the perks of the service department. We have never been treated with more care at a car dealership. Malcom took extra time to explain all the vehicle functions and made sure we understood before we left. Malcom was very personable and a pleasure to deal with. He was one of the main reasons we didn't look anywhere else after stopping at Arrow Ford, Inc. More
Derek was not pushy treated us like family, we felt very welcome, kept us informed, didn't feel like we were just a number. We are extremely satisfied with our experience and our new Ford Fusion. Would defi welcome, kept us informed, didn't feel like we were just a number. We are extremely satisfied with our experience and our new Ford Fusion. Would definitely recommend Arrow Ford and Derek Mills to friends and family. More

