Arrow Ford Inc.

Great experience from beginning to end. We can not thank Cynthia enough for going out of her way to make sure we got the vehicle we wanted. Thank you so much Cynthia enough for going out of her way to make sure we got the vehicle we wanted. Thank you so much More

She is awesome, patient and worked for me. Did not get disgusted from having to talk with me day after day. Please keep her on your staff and give her a raise. She is an asset to your company. disgusted from having to talk with me day after day. Please keep her on your staff and give her a raise. She is an asset to your company. More

In today's used auto market, Americans will research their vehicles and shop nationwide, as in my case. As I was seeking a Lincoln Navigator for my wife, I found SUVs of interest in TX, FL, GA, IN, OH, their vehicles and shop nationwide, as in my case. As I was seeking a Lincoln Navigator for my wife, I found SUVs of interest in TX, FL, GA, IN, OH, and NC. Though I initially chose the. navigator for sale at Arrow because it was right for us, a large part of my final purchase of the Navigator was the result of excellent customer service I received from Tara and Cynthia. the level of communication was second-to-none. I was 850 miles away yet I was treated like a local customer.....they were very helpful in all respects, very competitive in pricing, and great selection of used and new.....I travelled the 850 miles, bought the car and drove back to Tennessee....and couldn't be happier (same with my wife)......great experience all the way around....car as described.....highly recommend Arrow Ford and especially Tara and Cynthia.... More

Had a great experience trading for a new car for my daughter. Had the car we wanted and made the trade easy process to do. daughter. Had the car we wanted and made the trade easy process to do. More

They did what no one else could or would do. They are a great people and it was a great pleasure to work with them. great people and it was a great pleasure to work with them. More

Before I even arrived at the dealership, I was greeted very nicely by Cynthia Heatley in an email and also Tera, who were both very helpful. It was a bit of a wait on the process, but Cynthia made the v very nicely by Cynthia Heatley in an email and also Tera, who were both very helpful. It was a bit of a wait on the process, but Cynthia made the visit much more enjoyable. She did an amazing job. Outstanding employee. Everyone was absolutely amazing and I will more than happily refer anyone I know to Arrow Ford. :) More

Did great! He was very patient and very helpful during the car buying process. I was not given the interest rate I was told but other than that it was a quick & easy process the car buying process. I was not given the interest rate I was told but other than that it was a quick & easy process More

This was the best experience I've ever had a dealership. Cynthia was awesome she did a wonderful job explaining everything to us. Love it. Cynthia was awesome she did a wonderful job explaining everything to us. Love it. More

From the first moment I walked into Arrow Ford, I felt like the employees cared about me. The receptionist was friendly, welcoming. Mary C, my salesperson, was prepared for my visit and had papers ready like the employees cared about me. The receptionist was friendly, welcoming. Mary C, my salesperson, was prepared for my visit and had papers ready for me to sign and I was in and out in a very timely manner. The service dept. manager took time to explain a query I had and was very professional. He repaired my car quickly and efficiently as I live out of town and needed to get back home to pick children up from school. I was also given a loaner car by Mary C., a plus so I could shop. I will definitley purchase my next car from this dealership. More

Adam was great to work with over on the used car side of the house, he is very available, to help answer any questions, and he was willing to let me VBA a car with very little hassle. They have bent over b the house, he is very available, to help answer any questions, and he was willing to let me VBA a car with very little hassle. They have bent over backwards to get all the small issues with my car fixed before I pick it up. I have dealt with thier service department before and they have always taken good care of my truck. My only complaint with the dealersip was the finace department, I sat arouund for 2 hours waiting to hear that the rate they could offer me was 3 times as much as what I was getting from my credit union. And I had told them before hand what the other rate was and they acted as though they could beat it or at least match it. I know they can't control what the rates are, but I would have hoped they had rough numbers and knew not to waste 2 hours of my day and running my credit in hope that I wouldn't care and get their credit instead. Anyway that was a very small complaint of my overall service with Arrow, and Adam was great, if you ever want a car from this dealership go ask for Adam Keidl. More