Arrow Ford Inc.

My experience with Arrow Ford started out very sour, but the fact that you had the vehicle I wanted I called and asked for the used car manager, Josh listened to my complaints and put me in the care of Malc the fact that you had the vehicle I wanted I called and asked for the used car manager, Josh listened to my complaints and put me in the care of Malcom & Cynthia. They truly made lemonade out of my lemons going up and beyond to please me. I had several set backs on my end before this deal could be completed, they were always just a phone call away and called me several times also, they were always in contact with me. I have never been treated better when buying a vehicle. They exceeded the rating of 10. I truly feel as though I have new friends. They are truly an example of customer service. Thank you so much, Darlene Tyler More

tate gave me some great service. i went to many dealerships and some were pretty friendly but i have to say tate was the best i came in counter with. he not only helped me with the sale but even af dealerships and some were pretty friendly but i have to say tate was the best i came in counter with. he not only helped me with the sale but even after he was still helping me with other things. he went way beyond just getting the sale and that alone will make me recommend the dealership. More

Thanks to arrow ford and tate and all his work I have a car that I don't worry about anymore or have to work on. They worked with me on finding a car and in my price range Tate even called to keep me updat car that I don't worry about anymore or have to work on. They worked with me on finding a car and in my price range Tate even called to keep me updated with what was going on with the car. I will always recommend arrow ford and shop there first. More

Jacob Doty has changed me and my wife about trusting ford we will go back when we trade in my wifes car thanks for the mustang we will go back when we trade in my wifes car thanks for the mustang More

?the search was over when I was helped by Tate at Arrow Ford! I got the car of my dreams for a really great deal. Tate was great & really took care of me quickly. It was a done deal that same day I when an Ford! I got the car of my dreams for a really great deal. Tate was great & really took care of me quickly. It was a done deal that same day I when and test drove ?the car I wanted :) More

I HAD TO SHIFT AROUND VEHICLES SINCE MY GRAND DAUGHTER TURNED 16 AND NEEDED A VEHICLE. SINCE I HAVE BEEN IN ABILENE I HAVE BOUGHT ALL BUT ONE VEHICLE FROM ARROW FORD. I PURCHASED A 2012 ESCAPE FOR MY WI TURNED 16 AND NEEDED A VEHICLE. SINCE I HAVE BEEN IN ABILENE I HAVE BOUGHT ALL BUT ONE VEHICLE FROM ARROW FORD. I PURCHASED A 2012 ESCAPE FOR MY WIFE IN OCTOBER AND NOW THE 2012 F-150. ARROW WORKED HARD TO GET THE COST OF THE VEHICLES WHERE I WANTED. JUSTIN FLATT IS A YOUNG MAN THAT IS HONEST AND FRIENDLY AND DID A GREAT JOB WORKING WITH US AND MAKING SURE WE WERE SATISFIED WITH OUR PURCHASE. i HAVE WORKED WITH A PERSON IN MANAGEMENT BEFORE AND HE DIDN'T DO AS GOOD A JOB AS JUSTIN. THANKS JUSTIN AND GOOD LUCK TO YOU IN THE FUTURE. RICHARD GREENAWALT More

Great service and very friendly people. They worked hard to get me the car I wanted and kept me informed the whole time. This is the second car we have purchased from them and it's always been a great exper to get me the car I wanted and kept me informed the whole time. This is the second car we have purchased from them and it's always been a great experience. More

They were pleasant to deal with. We haven't always had a good car buying experience, but this dealership did an excellent job. This was our first time to use Arrow. Justin was very easy to deal with. good car buying experience, but this dealership did an excellent job. This was our first time to use Arrow. Justin was very easy to deal with. This dealership is very aware of how important their image is in the Abilene community. They do a good job of being a good community member. More

Fantastic Experience, my Salesman went well above and beyond my expectations to insure that I was completely satisfied. I love working with Arrow Ford because I know that customer service is their highe beyond my expectations to insure that I was completely satisfied. I love working with Arrow Ford because I know that customer service is their highest priority. I found a problem with my vehicle long after the sale had been completed and they still took care of me. I highly recommend buying a Ford, but only if it is from Arrow Ford and my salesman Derrick Mills. More

Tate was great! He was with me every step the way and was super friend. He made sure I got the best deal for me! I would recommend anyone to work with Tate for your next car or truck super friend. He made sure I got the best deal for me! I would recommend anyone to work with Tate for your next car or truck More