Arrow Ford Inc.

They helped me out of a huge jam. The sales reps and managers were the only ones out of every dealership in Abilene that helped me and kept their word. Everything they said they would do, they did. And managers were the only ones out of every dealership in Abilene that helped me and kept their word. Everything they said they would do, they did. And they went out of their way to help when another dealership blew me off. The Arrow Ford dealership is by far the best dealership in Abilene. More

I attended this dealer to assist my girl friend in buying a used car. We were able to find an appropriate vehicle very quickly as Jacob had the list available. He was knowledgeable and very helpful without a used car. We were able to find an appropriate vehicle very quickly as Jacob had the list available. He was knowledgeable and very helpful without being pushy. The experience was so good, I purchased a used Ford Echo, 2011 and Linda purchased a Ford Escape, 2009 on the same day. Although it was a long day, in the end, we are both very pleased with the before and after sales service provided by Jacob. The other employee I worked with was Kyle Wasson, Finance, who was methodical and not at all pushy. The financial set up went very smooth. All in all, we got what we wanted and a great start to enjoying our updated vehicles. I can recommend Arrow Ford over the other dealers I have worked with in Abilene, Texas. More

Derek Mills was an outstanding salesman from the time i stepped foot on the dealership lot. He managed to get me a great deal on my new cadillac to whcih i am very pleased with. Most importantly he got my stepped foot on the dealership lot. He managed to get me a great deal on my new cadillac to whcih i am very pleased with. Most importantly he got my monthly payment in my affordable price range. My husband and I both recommend this dealership to all of our friends for this is where both of our vehicles came from. Good job Derek and once again thank you. More

Another proud and satisfied customer of Arrow Ford for the 3rd time! Looking for a vehicle for my husband to travel economically and not a second thought where to go! Poor Jim didn't even cringe when my b the 3rd time! Looking for a vehicle for my husband to travel economically and not a second thought where to go! Poor Jim didn't even cringe when my bold personality walked in and as always had a great time and alot of fun. He knows exactly what is available and what was affordable to us. Jacob is just a cutie he was very knowledgable and he worked hard with Jim to get us in a vehicle we needed. I can say all day "We won't go anywhere else", "these guys are awesome", but you really have to experience this dealership for yourself. From Jim/Jacob- to finance- to service there is not a spot in this dealership I don't feel at home in. To myself and my family, that means everything in a business. On a different note, if you live near Abilene you are familiar with Arrow Ford's Mission Thanksgiving. The devotion and support this establishment gives to our community is absolutely astonishing. Does this say alot about this dealership? Yes it does. More

We came in to purchase a pickup and Jacob was very helpful. He answered all our questions and told us about Arrow's truck sale going on. We didn't see anything we liked and were ready to leave when he helpful. He answered all our questions and told us about Arrow's truck sale going on. We didn't see anything we liked and were ready to leave when he showed us the Dodge we eventually purchased. It had not been brought around to the front yet for everyone to see. It fit all our needs and we were very happy with it. Jacob was very professional. He did his absolute best to make sure that all our needs were met. He showed us that as customers we were important to him and to Arrow Ford. This is our third used vehicle purchase from Arrow Ford and your sales associates are the reason we have not looked elsewhere. Thank you for the service you provide to Abilene. More

Jacob Doty was recommended to me by a family friend that purchased their vehicle through him. They recommended him because of the friendly welcome and impeccable service that they recieved. I was welcome wi purchased their vehicle through him. They recommended him because of the friendly welcome and impeccable service that they recieved. I was welcome with the same friendly smile and service that my friend recieved and I was more than happy with the results. I will continue to recommend Arrow Ford and Jacob Doty to my friends and family. More

The staff And employees were great. Jacob doty helped us find a truck that fit us, he also came in on his day off n even watched our 2 year old son while we finished all the paper work. It was a great exspe find a truck that fit us, he also came in on his day off n even watched our 2 year old son while we finished all the paper work. It was a great exsperiance going to arrow ford to get a truck. I will always use arrow ford now due to the great customer care and loyalty they have. Thank you guys a lot. More

When I decided to buy my new F150 I was talking to Cynthia Heatley. She took me around and showed me several pickups before I decided on the one I purchased. There was no high pressure from her and sh Cynthia Heatley. She took me around and showed me several pickups before I decided on the one I purchased. There was no high pressure from her and she made me feel welcome there and comfortable with buying a new vehicle. This was a very good experience and yes I have told many of my friends about it. Thank you again for making me feeling welcome! H. Brown More

I went to Arrow Ford to looking for a used truck. My sales person Cynthia Heatley was great and treated me like we had known each other for a long time. She was great showing me all the vehicles I was sales person Cynthia Heatley was great and treated me like we had known each other for a long time. She was great showing me all the vehicles I was interested in, and it was on a very hot day. She was always cheerfull. A month and a half later, Arrow Ford dealership was great when I needed them on a Friday p.m. at closing hours. I was broke down about 100 miles from them. They sent a wrecker right away to pick up my truck I had purchased, had minor electrical problems with sensors. Becky in service got my truck to the mechanics pretty fast. When my vehicle was ready they took care of everything with no cost to me. It is wonderfull knowing there is a dealership that stands by their customers and vehicles. I will tell my friends to go to Arrow Ford to buy thier next vehicle. I will go back to them when ready to buy another truck. Thank You! Vickie More