Arrow Ford Inc.

Had a great experience trading for a new car for my daughter. Had the car we wanted and made the trade easy process to do. daughter. Had the car we wanted and made the trade easy process to do. More

They did what no one else could or would do. They are a great people and it was a great pleasure to work with them. great people and it was a great pleasure to work with them. More

Before I even arrived at the dealership, I was greeted very nicely by Cynthia Heatley in an email and also Tera, who were both very helpful. It was a bit of a wait on the process, but Cynthia made the v very nicely by Cynthia Heatley in an email and also Tera, who were both very helpful. It was a bit of a wait on the process, but Cynthia made the visit much more enjoyable. She did an amazing job. Outstanding employee. Everyone was absolutely amazing and I will more than happily refer anyone I know to Arrow Ford. :) More

Did great! He was very patient and very helpful during the car buying process. I was not given the interest rate I was told but other than that it was a quick & easy process the car buying process. I was not given the interest rate I was told but other than that it was a quick & easy process More

This was the best experience I've ever had a dealership. Cynthia was awesome she did a wonderful job explaining everything to us. Love it. Cynthia was awesome she did a wonderful job explaining everything to us. Love it. More

From the first moment I walked into Arrow Ford, I felt like the employees cared about me. The receptionist was friendly, welcoming. Mary C, my salesperson, was prepared for my visit and had papers ready like the employees cared about me. The receptionist was friendly, welcoming. Mary C, my salesperson, was prepared for my visit and had papers ready for me to sign and I was in and out in a very timely manner. The service dept. manager took time to explain a query I had and was very professional. He repaired my car quickly and efficiently as I live out of town and needed to get back home to pick children up from school. I was also given a loaner car by Mary C., a plus so I could shop. I will definitley purchase my next car from this dealership. More

Adam was great to work with over on the used car side of the house, he is very available, to help answer any questions, and he was willing to let me VBA a car with very little hassle. They have bent over b the house, he is very available, to help answer any questions, and he was willing to let me VBA a car with very little hassle. They have bent over backwards to get all the small issues with my car fixed before I pick it up. I have dealt with thier service department before and they have always taken good care of my truck. My only complaint with the dealersip was the finace department, I sat arouund for 2 hours waiting to hear that the rate they could offer me was 3 times as much as what I was getting from my credit union. And I had told them before hand what the other rate was and they acted as though they could beat it or at least match it. I know they can't control what the rates are, but I would have hoped they had rough numbers and knew not to waste 2 hours of my day and running my credit in hope that I wouldn't care and get their credit instead. Anyway that was a very small complaint of my overall service with Arrow, and Adam was great, if you ever want a car from this dealership go ask for Adam Keidl. More

My experience with Arrow Ford started out very sour, but the fact that you had the vehicle I wanted I called and asked for the used car manager, Josh listened to my complaints and put me in the care of Malc the fact that you had the vehicle I wanted I called and asked for the used car manager, Josh listened to my complaints and put me in the care of Malcom & Cynthia. They truly made lemonade out of my lemons going up and beyond to please me. I had several set backs on my end before this deal could be completed, they were always just a phone call away and called me several times also, they were always in contact with me. I have never been treated better when buying a vehicle. They exceeded the rating of 10. I truly feel as though I have new friends. They are truly an example of customer service. Thank you so much, Darlene Tyler More

tate gave me some great service. i went to many dealerships and some were pretty friendly but i have to say tate was the best i came in counter with. he not only helped me with the sale but even af dealerships and some were pretty friendly but i have to say tate was the best i came in counter with. he not only helped me with the sale but even after he was still helping me with other things. he went way beyond just getting the sale and that alone will make me recommend the dealership. More

Thanks to arrow ford and tate and all his work I have a car that I don't worry about anymore or have to work on. They worked with me on finding a car and in my price range Tate even called to keep me updat car that I don't worry about anymore or have to work on. They worked with me on finding a car and in my price range Tate even called to keep me updated with what was going on with the car. I will always recommend arrow ford and shop there first. More