Arrow Ford Inc.

Rob was awesome!! Rob was so wonderful to work with! He listened to our wants and made it happen. I would recommend him to anyone. He was friendly and very helpful. He Rob was so wonderful to work with! He listened to our wants and made it happen. I would recommend him to anyone. He was friendly and very helpful. He told us the facts, good and bad. He made the experience a great one!! More

Great! I had to wait a little for delivery of my Truck. The Wait was worth it! Service was Great! I got the Truck I wanted. I had to wait a little for delivery of my Truck. The Wait was worth it! Service was Great! I got the Truck I wanted. More

My new car Mr Bunker was a good representive for Arrow Ford. I told him what I was looking for, the price range I could work with and the colors I did not want. Mr Bunker was a good representive for Arrow Ford. I told him what I was looking for, the price range I could work with and the colors I did not want. He looked on the web site, found several and brought them up for me to look at. I really appreciated his attidude and demeanor toward me the customer. The Escape I bought was just what I was looking for and more. It is a good SUV and the right size for us. More

Going above and beyond!! Back in May, I was in need of a rental car and had just found out that most of the car rental places in Abilene were closed for the day (Saturday). F Back in May, I was in need of a rental car and had just found out that most of the car rental places in Abilene were closed for the day (Saturday). Feeling defeated, I stopped in to a convenience store and just asked anybody that would listen if they knew where I could get a rental. This gentleman said "go to Arrow Ford, they have rentals". I was there in minutes only to find out that the rental department was closed. However, the nice sales guy saw that I was desperate and told me to give him a second to see what he could do. He found some nice ladies in the Parts and Service area and they set me up in a rental car just as they were closing for the day. I had their names written down, but somehow misplaced it, (sorry). Everyone there went above and beyond and they were so nice to help me out in such short notice. If your looking for a new car, service for your Ford or just need the parts; this is the place I would go if I lived around Abilene. Thanks again, Lesley from Arizona More

Fantastic Service I came in just to look at a car I saw online and ended up buying the car that day. My salesman Steve Perry and finance manager Joshua Davis were both I came in just to look at a car I saw online and ended up buying the car that day. My salesman Steve Perry and finance manager Joshua Davis were both fantastic to work with and made my car buying experience great! I will be recommending both to family and friends. More

Thank you Adam I just want Arrow Ford to know what an exceptional salesperson they have in Adam Keidl. He listened carefully to what I needed in a new car and had m I just want Arrow Ford to know what an exceptional salesperson they have in Adam Keidl. He listened carefully to what I needed in a new car and had my perfect car waiting for me. Thank you Adam! More

!! THANK YOU ARROW FORD !! As new Abilene residents from California we were met by many financing challenges due to extent of residency time here and almost gave up in purchasin As new Abilene residents from California we were met by many financing challenges due to extent of residency time here and almost gave up in purchasing a car after many stressful attempts. We were referred to ARROW FORD and we were told that if anybody could help us with our situation, it would only be by the professional people at ARROW FORD. We contacted Malcom and he promptly began on our specific needs and would go out of his way, even after hours to find exactly the vehicle we needed. Within a few days Malcom Johnson and Doyle Barker had us approved and we took delivery of the vehicle of our needs. We can't thank them enough for their hard work and excellent customer service. We would also like to thank the entire ARROW FORD TEAM for their customer service provided to us... Sincerely Hugo & Judith Garcia. More

Excellent Experience Adam Keidl was awesome to work with. Got me into the car I really wanted after shopping around and waiting on insurance for 2 weeks after my old car w Adam Keidl was awesome to work with. Got me into the car I really wanted after shopping around and waiting on insurance for 2 weeks after my old car was totaled. He was persistent,friendly, and made the overall experience of buying a car great. Thanks, Adam! The only downside was the rude finance guy I had to deal with. Two hours after being told they could beat my original loan rates, which they couldn't, I was told I was stupid for not using the company he wanted me to with and taking the $4k in add ons he came up with. After leaving his office using my original loan I got the keys to my car! If it weren't for Adam I would have left right then. Had there been no rude finance guy this experience would have been 5 stars. More

Review Derek was an awesome help in finding us a deal we could work with. He made our car buying experience easy going and stress free. That's hard to come Derek was an awesome help in finding us a deal we could work with. He made our car buying experience easy going and stress free. That's hard to come by. More

Great Sales Experience Rick & Malcolm did a great job listening to what I was looking for and working to help me find what I wanted in the budget that I had. They worked ve Rick & Malcolm did a great job listening to what I was looking for and working to help me find what I wanted in the budget that I had. They worked very well together making sure that I was taken care of as promptly and effectively as possible. This is the 2nd car I have bought from Malcolm and I will continue to use him because of his ability to listen and assist me in finding exactly what I want. Fantastic Customer Service!! Thank you!! More