Arrowhead BMW

Horrible Dealership! Finance department tried to take advantage of us. Added warranties without talking to us, and "Bought down rate". Can't get the car registered and o Finance department tried to take advantage of us. Added warranties without talking to us, and "Bought down rate". Can't get the car registered and our X6 M50 is currently parked. I just nominated them for worst BMW dealership in America! More

New to Area and found the best BMW Dealer! We had a prior relationship with Darren Ferguson, hence why we chose to check out Arrowhead BMW even though another dealer was closer to our home. D We had a prior relationship with Darren Ferguson, hence why we chose to check out Arrowhead BMW even though another dealer was closer to our home. Darren, his team and everyone at Arrowhead welcomed us. Darren even introduced us to the owner. The dealership itself is spacious, clean, and VERY comfortable...makes you want to stay awhile so they succeeded on that front as well. It's an impressive place with impressive staff. I've purchased 4 prior BMW vehicles through another friend (who was a GM in CA) so I was used to white glove service. I found that at Arrowhead. In terms of the sales experience. Maurice Bell has the enthusiasm and drive found only in the best of sales personnel (I'm a manager of a technology sales team so would know). He's informative not pushy and introduces you to the cars you have interest in. Not only that he makes you feel like you're family. He also gives you door to door service if needed and that is a huge plus if you are working. Maurice himself gets 5 STARS! I would highly recommend him to everyone I know. TylerPassmore the BMW genius was like no one I had worked with before. Extremely knowledable and willing to come to me for additional training if needed. Finally my finance experience with Dale Bruemmer was efficient and "painless". Dale is the kind of guy who makes you feel comfortable and things go smoothly. No more to say other than go to Arrowhead BMW and see for yourself....of course ask for Maurice! More

New Z4 We experienced a minor fumble in the very beginning but Maurice Bell picked up the ball and got it to the finish line. Maurice took the time to unders We experienced a minor fumble in the very beginning but Maurice Bell picked up the ball and got it to the finish line. Maurice took the time to understand our goals and helped us navigate through the process. Maurice was an exceptional sales professional and it was our pleasure to have worked with him. The whole experience with Arrowhead BMW was a great one. Very happy with the new Z4. More

Purchase I was very pleased with the experience I had at Arrowhead BMW. Brendan Williams, my Sales Assoc., was professional, easy to work with and very knowle I was very pleased with the experience I had at Arrowhead BMW. Brendan Williams, my Sales Assoc., was professional, easy to work with and very knowledgeable about what he is selling. From Sales to Finance, it was the easiest transaction I have experienced. The store is beautiful, comfortable and just an overall great place to wait while having your car serviced or purchasing. More

We received the best customer service from the moment we stepped into Arrowhead BMW. We were greeted as we entered the showroom, treated with the highest respect by our salesman, who took his time, answere stepped into Arrowhead BMW. We were greeted as we entered the showroom, treated with the highest respect by our salesman, who took his time, answered all our questions and concerns, and provided us with various options that would best meet our needs. The Finance Director was excellent. We felt our financing terms were tailored to our budget; greatly appreciated. While there we were introduced to the Sales Manager, as well as the store’s General Manager and Controller. All were very supported in getting us what we needed and wanted, not what they wished to sell us. They made us feel like family. We left feeling we could contact any one of these folks if we had a need. More

An amazing time working with Maurice Bell at Arrowhead BmW This past week I worked with Maurice Bell at Arrowhead BMW and he was an amazing sales men. He sat down with me and listen to all the needs and wants This past week I worked with Maurice Bell at Arrowhead BMW and he was an amazing sales men. He sat down with me and listen to all the needs and wants I was looking for. Not shortly after our first meeting he found me the perfect car for the perfect price. If I were to look for another BMW he would be the first person I would contact. Thanks Maurice More

Professionalism Mr Bell was very easy to communicate with; he understood what we wanted he listen to us, he did everything he could to fit us in the car that we liked Mr Bell was very easy to communicate with; he understood what we wanted he listen to us, he did everything he could to fit us in the car that we liked. We are very pleased andI will recommend any of my friends and anybody I come in contact with. I’m looking for a car do you know somebody BMW Mr. Bell More

Avoid this BMW Dealership at ALL Costs This dealership will do anything to sell a vehicle. Unethical best describes the F&I Department..., do not go here unless you are completely versed i This dealership will do anything to sell a vehicle. Unethical best describes the F&I Department..., do not go here unless you are completely versed in F&I Product Pricing; if you are not, Emily will will give you a friendly smile all the while with her hand in your pocket! More

3 cars purchased in 60 days 60 days ago we purchased a new BMW X3 and a low mileage 2014 Jeep Cherokee today a new 2018 BMW X2. Our first experience was shopping for a secondary 60 days ago we purchased a new BMW X3 and a low mileage 2014 Jeep Cherokee today a new 2018 BMW X2. Our first experience was shopping for a secondary used car and ended up with the X3 too. Today, the new 2018 for my wife. Every part of doing business with them was the best experience we have ever had buying cars. If your experience is not the same as ours, call Kalei Dudoit the GM or one one the SM Matt Taylor, or better yet ask for one of them right away. They want to earn your business. Also, on top of that, the coolest dealership I have ever been in. More

BMW Amazing Experience!! I walked in cold off the street and was greeted by Michael Gelbert, Client Advisor. I didn’t really intend on purchasing a vehicle..but I DID!! It was I walked in cold off the street and was greeted by Michael Gelbert, Client Advisor. I didn’t really intend on purchasing a vehicle..but I DID!! It was such an easygoing pleasant experience. I really enjoyed all of the salesmen and the managers. I felt like I was in good hands and good company immediately. Arrowhead BMW is stellar and I would recommend Michael and the entire crew to anyone interested in an amazing BMW purchasing and driving experience! My X3 is a dream!! 100% better then my last X3!! Definitely the ultimate driving machine!! Thank you to everyone, even financing at Arrowhead was seamless and stress free. More