Arrowhead BMW

This dealership will blatantly ignore any request you make for them to stop contacting you. They are calling, texting, and emailing both me and my dad relentlessly after we have both asked them to stop. make for them to stop contacting you. They are calling, texting, and emailing both me and my dad relentlessly after we have both asked them to stop. It turned into demanding them to stop and telling them I will file a complaint with the BBB, attorney generals office, and the FTC if they keep it going. Along with 1 star ratings on Google, dealer rater, and anywhere else they are listed. After demanding they stop, Jay sends me an email again saying he will continue to contact me via phone and email. I also never provided my email to them, they only have my number, so I did not give consent to email me nor do I know how they got my email in the first place. Terrible business practice. I’m going to find anything they are doing to us that is non compliant regarding leads. Even if what they are doing to us turns out to be compliant, it’s ethically wrong. I’ll never recommend this dealership. I look forward to sharing this experience on the above mentioned sites, bimmer forums, and I especially look forward to escalating my complaints for a final resolution. More

Over charge for their cars! ~!!! Buried us in their lease.!Poor service as well. No customer care!!! ~!!! Buried us in their lease.!Poor service as well. No customer care!!! More

My purchase experience was quick and easy. The staff were very helpful, and I was treated well. I would definitely buy again. The staff were very helpful, and I was treated well. I would definitely buy again. More

GREAT DEALERSHIP, BEEN COMING HERE SINCE 2018. NEVER HAD AN ISSUE IN THE SERVICE DEPARTMENT. COREY COLEMAN IS VERY KNOWLEDGEABLE. HE TAUGHT ME ABOUT THE VANOS SYSTEM ON MY CAR. NEVER HAD AN ISSUE IN THE SERVICE DEPARTMENT. COREY COLEMAN IS VERY KNOWLEDGEABLE. HE TAUGHT ME ABOUT THE VANOS SYSTEM ON MY CAR. More

Arrowhead Bmw is my go to whenever I service vehicles. I truly enjoy the video inspection that they send me each time. Being able to actually see the reason for a recommendation is definitely an added lay I truly enjoy the video inspection that they send me each time. Being able to actually see the reason for a recommendation is definitely an added layer of trust. The extra care of returning my car with a fresh wash is also a really thoughtful touch. From check in to pick up, I always feel taken care of. More

I have all my BMW’s serviced here and they never miss! Outstanding service every time. Outstanding service every time. More

After visiting This dealership compared to others within the valley I place ArrowheadBMW as one of the tops. down to the friendly service provided at the service drive to the atmosphere inside the waiting a the valley I place ArrowheadBMW as one of the tops. down to the friendly service provided at the service drive to the atmosphere inside the waiting area there isn't anything quite like Arrowhead. will most likely do my future purchases with this dealer. More

Very professional, no nonsense experience at this dealership. Fast, seamless and painless every time I visit. dealership. Fast, seamless and painless every time I visit. More

The service staff here is so friendly, they helped me every step of the way getting my vehicle done.i brought my car in not running and my technician Quinn was very informative in helping me understand w every step of the way getting my vehicle done.i brought my car in not running and my technician Quinn was very informative in helping me understand what I needed to get my car back on the road. More

Wow. Can I say that again, Wow! When I deal with a company there's usually a team involved, but it never seems that way. Completely the opposite at Arrowh Can I say that again, Wow! When I deal with a company there's usually a team involved, but it never seems that way. Completely the opposite at Arrowhead BMW. That is one cohesive team. From the phone call, to the video inspection of my vehicle, to the pleasure it was to wrap up my visit they did everything right. 6 Stars More