Arrowhead BMW
Glendale, AZ
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Hassan was great, he made my buying experience easy and smooth! He was very kind and professional, giving me essential information to help make my decision. I will definitely be back to see him soon! smooth! He was very kind and professional, giving me essential information to help make my decision. I will definitely be back to see him soon! More
😡Horrible customer service! Their finance department keep lying to us and avoiding a refund they have to give us for extended warranty for the traded vehicles. I will never reco Their finance department keep lying to us and avoiding a refund they have to give us for extended warranty for the traded vehicles. I will never recommend them to friends or co-workers. Service department have played around and lying as well. Manager don't take responsibility and when we ask about the person who dealt with us, the next thing we know is they don't work with them anymore. Please save your money and go to another dealer! More
Will never work with this dealer again. Got screwed over on one of my deals because I was never told about only being able to trade my leased vehicle into a bmw dealer. Also I cancelled war Got screwed over on one of my deals because I was never told about only being able to trade my leased vehicle into a bmw dealer. Also I cancelled warranties on a vehicle I bought in January and it’s been over 3 months and I still don’t have either of the checks. I was told that one of the checks would be ready today but it wasn’t and I was told to come back Monday, it might be ready then. Also the other check I’m waiting on is going to take another 6-8 weeks on top of the 3+ months I’ve already waited. More
Connor was awesome! Very nice and helpful and didn’t hesitate to show us all possibilities. He was very easy to work with and answered all our questions. Very patient. I Very nice and helpful and didn’t hesitate to show us all possibilities. He was very easy to work with and answered all our questions. Very patient. I would definitely recommend working with Connor! More
This dealership is phenomenal. Saul is amazing and helped us find exactly what we needed. He followed through on everything and we will definitely go to him and Arrowhead again for Saul is amazing and helped us find exactly what we needed. He followed through on everything and we will definitely go to him and Arrowhead again for future purchases! Everyone from the sales rep, finance, etc. were kind and helpful. Professional, personable, helpful, classy, and accommodating. Highly recommended!! More
My wife and I visted this dealership to do a trade in deal. I worked with Jeremiah Caughy and Saul Estrada. to work out a deal for a beautiful vehicle they had for sale. I want to say that both Jeremiah deal. I worked with Jeremiah Caughy and Saul Estrada. to work out a deal for a beautiful vehicle they had for sale. I want to say that both Jeremiah and Saul were absolutely a pleasure to business with. They were professional, curtious, kind and fair! I appreciate the way they conducted the deal we ended up striking, and would 100% do business with Arrohead BMW again based on my experience. Everything from the test drive to the online communication and finance process was seemless. Thank you Arrowhead BMW! More
My family and I Had a great experience shopping and purchasing our car with Saul and arrowhead bmw. No pressure, no haggling or gimmicks. Just an easy efficient process. Thank you Saúl and arrowhead bm purchasing our car with Saul and arrowhead bmw. No pressure, no haggling or gimmicks. Just an easy efficient process. Thank you Saúl and arrowhead bmw . We highly recommend More
I had a great buying experience at Arrowhead BMW. I worked with Saul and Jeremiah and they made it so easy and efficient. My family and I were extremely happy and satisfied with our sale. Thank you! I worked with Saul and Jeremiah and they made it so easy and efficient. My family and I were extremely happy and satisfied with our sale. Thank you! More
I worked with Saul Estrada and he was great. He was very patient, professional and courteous. I purchased a car and I love it! It was my first car purchase and I was very apprehensive about goi He was very patient, professional and courteous. I purchased a car and I love it! It was my first car purchase and I was very apprehensive about going to a large dealership, but my experience was great. If you’re looking for an easy deal, go to Arrowhead BMW and ask for Saul. More
Very nice dealership, clean and professional, great environment. Felt no pressure going through with my deal, definitely recommend to anyone looking to buy. environment. Felt no pressure going through with my deal, definitely recommend to anyone looking to buy. More