Arrowhead Cadillac

I've been a Lund Cadillac customer for a dozen years, perhaps longer, and during that time I've never had a bad experience with either purchasing (Steve Henley: friendly with never any pressure) or in ha perhaps longer, and during that time I've never had a bad experience with either purchasing (Steve Henley: friendly with never any pressure) or in having service performed (Tony Grova: extremely knowledgeable) on my automobile. In fact, there have been occasions in which I expected to have to leave my vehicle for service, only to have Tony correct the problem in the drive-in area and have me back on my way without cost or time wasted. I appreciate the attitude and expertise I've found at Lund. More

I have used Lund Cadillac to service my vehicle since moving to Phoenix over a year ago. I have found that the service staff, particularly Tony Grova, have exceeded my expectations in terms of warranty r moving to Phoenix over a year ago. I have found that the service staff, particularly Tony Grova, have exceeded my expectations in terms of warranty repairs and assisting with questions, often quite technical (I am a car geek), about my vehicle. For example, I updated my car with the latest navigation software purchased from gmnavdisc.com. Unfortunately, the update had some bugs and when I called the supplier, they recommended I visit the dealer to get them fixed, as the problem was documented and could only be taken care of through service. Tony was not only helpful, but made sure my car had the latest updates and reprogrammed the vehicle to get the system working again. Overall, my best Cadillac dealership experience in the three cities I have lived in. More

Lund Cadillac has a very large selection of new and low mileage used cars. Unlike most dealerships, I was able to find the car we wanted and test drive it without sales pressure. John Hartley, our salesm mileage used cars. Unlike most dealerships, I was able to find the car we wanted and test drive it without sales pressure. John Hartley, our salesman, was superb from the moment of our introductions through getting our vehicle serviced. We enjoyed purchasing our car and interacting with the staff at Lund Cadillac from the receptionist to the General Sales Manager, to the Finance Manager. Every step, people had a very nice sense of humor and were very respectful. Our transaction was completely transparent and people were willing to deal to sell their car without any drama. After we purchased the car, the battery went dead the next day. John had the battery replaced and arranged to have a loaner car for us to use so as to not inconvenience us further. They topped this off by delivering our car and picking theirs up at our home later the same day! Service, honesty, follow-up. A customer does not see that from most car lots. More

Tom was new on the job as a Cadillac salesman, and I probably knew more about the car then he did. But if I asked him a question and he didn't know the answer, he didn't just brush it off. He imediately probably knew more about the car then he did. But if I asked him a question and he didn't know the answer, he didn't just brush it off. He imediately went and got the answer. His attitude toward my wife and I, was that of the utmost respect. He was the epitome of politeness. The second time we were at the dealer (one week later) he was sure to let me know he studied all the functions of the car and spent the time to show me how to use the all. He may be a new salesman, but he is definitely an asset to your organization. He is young and consientious and diligent and I would hire him in a minute. respectfully, Roy Vachon More

THANKS TO ALL, GREAT EXPIRENCE, MIKE WENT OUT OF HIS WAY TO MAKE THIS GREAT. THEREFORE WE WILL PURCHASE A CAD IN NEAR FUTURE. THANKS AGAIN PS HOW DO I GET REIMBERSED FOR THE BEER HE DRANK.THIS COMPLETE CAR TO MAKE THIS GREAT. THEREFORE WE WILL PURCHASE A CAD IN NEAR FUTURE. THANKS AGAIN PS HOW DO I GET REIMBERSED FOR THE BEER HE DRANK.THIS COMPLETE CAR DEAL WAS COMPLETED IN THE COMFORTS OF MY HOME, GREAT WAY TO DO BUSSINESS... THANKS AGAIN ROGER SANTERAMO More

Great experience! I am from Canada and came down to bring a vehicle home. We reside in Palm Springs when we are down south and had to go all the way to Phoenix to find a great dealership. Our salesman was te a vehicle home. We reside in Palm Springs when we are down south and had to go all the way to Phoenix to find a great dealership. Our salesman was terrific and the communication throughout the whole experience was top notch. More

Last summer I visited this dealer because another dealer had told me that I needed $1000 of service done to my car after just having an intermediate (30K) service done. I thought this was preposterous and m had told me that I needed $1000 of service done to my car after just having an intermediate (30K) service done. I thought this was preposterous and made an appointment with Tony Grova at Lund. He told me that that only certain things needed to be done based on my driving habits and the service ended up being near half what they had quoted me on. The fact that he suggested what I needed, not what I "should" do convinced me that this was a reputable dealer for servicing my Saab 9-3. I have been a service customer there ever since and even recently I was surprised at how little the cost was of having my 40K service done. Even though this dealerships is around 30 minutes away, it is worth the drive every time. I also appreciate the free refreshments in the waiting room and free wi-fi. More

Esther always goes out of her way to let me know what requires fixing and how much it will cost to have it fixed. She does her best to serve in everyway possible with a pleasant attitude. The dealership requires fixing and how much it will cost to have it fixed. She does her best to serve in everyway possible with a pleasant attitude. The dealership provided a driver to take me home since the work would take an overnight. They offered a rental for free but I have another car at home. When the car was finished my car was driven to my house washed and working properly. This is the 2nd car I have purchased from Lund with satisfaction. More

I have bought 2 gently used cars from Matt and also recommended him to a friend who bought a new Cadillac from him . Since my 2 used cars were for export back to Canada they were knowledgeable as to wh recommended him to a friend who bought a new Cadillac from him . Since my 2 used cars were for export back to Canada they were knowledgeable as to what taxes I was required to pay and they issued me a temporary 90 day permit enabling me to drive the vehicles back to Canada. I would recommend Lund and Matt as my experiences were very positive. More

Our last three car purchases have all come from Lund Cadillac. They are all used cars and have been a Cadillac, Lexus, and Toyota and have been in price ranges from $5K to $45K. I can highly recommend Cadillac. They are all used cars and have been a Cadillac, Lexus, and Toyota and have been in price ranges from $5K to $45K. I can highly recommend the entire team at Lund and would especially recognize the services of Matt Samselski. Matt has made the used car "hunt" a very effective and fun exercise. Matt does a great job understanding my needs and matching the vehicle with those needs. If he has a car on the lot that meets my needs, he does a very effective job of showing and demonstrating the car to me. If he doesn't have a car on the lot that meets my needs, Matt is great at working the "back lot" and monitoring cars that have just arrived at the dealership that I might be interested in. Matt's extra efforts allow me to get "first dibs" on these cars and have resulted in sales for the dealership and Matt. When Matt contacts me about a car Lund has just taken in , that he thinks I might be interested in, I know he is not wasting my time. It will be a car thats in great shape, priced in my range, and be in the category of vehicle I am looking for. I have recommended Matt to many friends, neighbors, and business associates and all have been very pleased with his services. I would recommend you give Matt and the Lund team a try for your next auto purchase. More