Arrowhead Cadillac
Glendale, AZ
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went to several dealerships prior to finding lund and was not nearly as happy as i was with lund. entire staff was very friendle and would recommend this dealership. I got all the imformatio i needed for my not nearly as happy as i was with lund. entire staff was very friendle and would recommend this dealership. I got all the imformatio i needed for my vehicle. LOVE LOVE LOVE LOVE this dealership More
I would highly recommend Lund Cadillac to anyone interested in a pre-owned Hummer, Saab or Cadillac. Frank Barela was wonderful to work with! From the moment I called regarding the Saab I was inter interested in a pre-owned Hummer, Saab or Cadillac. Frank Barela was wonderful to work with! From the moment I called regarding the Saab I was interested in, his level of customer service was outstanding! Frank brought the car out to me the next day on my schedule for a test drive and made the entire buying experience easy. He made certain all my questions were answered and requests met. Of course, the car had major selling points but the attentiveness and service level made my decision easy. I am confident that my decision to buy from Lund (…and Frank) was the right one. Every time I get a compliment on my car, I mention Lund and my experience. Thank you, Frank Barela! I love my Saab! More
I HAVE OWNED SEVERAL CADILLACS AND HAVE FOUND LUND CADILLAC TO BE THE GREATEST DEALERSHIP, THEIR EMPLOYEES ARE KNOWLEDGEABLE AND FRIENDLY. THEY SEE THAT YOUR EVERY NEED IS MET. I WOULD CERTAINLY BUY CADILLAC TO BE THE GREATEST DEALERSHIP, THEIR EMPLOYEES ARE KNOWLEDGEABLE AND FRIENDLY. THEY SEE THAT YOUR EVERY NEED IS MET. I WOULD CERTAINLY BUY FROM THIS DEALERSHIP AGAIN. THEY ARE THE BEST. THEY HAVE A WONDERFUL SELECTION OF AUTOMOBILES. I LOVE THE FREE CAR WASH AND FOOD THEY SERVE TO THEIR GUEST. SHIRLEY/SCOTTSDALE,AZ More
I've been a long time customer of Lund Cadillac (Steve Henley from Sales and Tony Grova from Service). Both bring a great deal of professionalism and compentency to their positions. I've never felt pres Henley from Sales and Tony Grova from Service). Both bring a great deal of professionalism and compentency to their positions. I've never felt pressured to buy when in the dealership; and service needs have always been well-explained and promptly resolved. Experience is everything, even in the most mundane of matters. For example, this past week my radio suddenly quit working. I was near the dealership so I drove in to see Tony. He stroked his chin and "hmmmed" for a minute, departed, returned with a small wrench, disconnected a battery cable, "hmmmed" again, and reconnected the cable. Voila! and the car was filled with music. I appreciate the instant recognition when I drive in, the cleanliness of the service area, and the well-stocked customer-waiting area. More
It's always a pleasure to work with Tony Grova,and the It's always a pleasure to work with Tony Grova,and the rest of the Lund Cadillac team. They are highly competent and I have always had a del It's always a pleasure to work with Tony Grova,and the rest of the Lund Cadillac team. They are highly competent and I have always had a delightful experience working with this dealership. I will continue to use them and recommend this dealership. More
Super prompt intake of car .Listens carefuly to problem and wanted service .Explained performed service thoroughly.Also provided prompt ride service.This service department is great ,friendly,couldnt ask f and wanted service .Explained performed service thoroughly.Also provided prompt ride service.This service department is great ,friendly,couldnt ask for better.Tony Grova does a great job whith a pleasant attitude More
worst car buying experience ever! I ordered a 2010 worst car buying experience ever! I ordered a 2010 escalade esv from larry appleby at lund cadillac. about an hour before i was to come in and pic worst car buying experience ever! I ordered a 2010 escalade esv from larry appleby at lund cadillac. about an hour before i was to come in and pick it up i received a call saying that he ordered the short version and not the long version that i wanted. so instead of that i bought a 2011 escalade esv the escalade registration and sales tax was handled illegaly. i received the escalade in the state of arizona and instead of paying arizona state sales tax and registering the vehicle in washington state as i wanted, they paid sales tax and registration in washington state, which is illegal in arizona. i took in my audi r8 to have larry install a radar detector and ipod connection in it. i was supposed to get the car back teh next day, but it wasn't ready. 2 days later i was told by larry that the radar detector was installed but not the ipod connection because he ordered the wrong part. i went to the dealer on march 16 to pick up the r8 and larry lost the key to it. someone else that was in the dealer that day had picked up the key and walked away with it. so my $100k car was sitting in their lot with someone who had the key to it i received a call on march 17 that they got my key back so i went to the dealer to pick up my car. i complained to vern, the general manager, about my experience there and that to that point they had done everything wrong. after i got the car home the install of the radar detector wasn't even done correctly. now i need to take it someplace else and pay to have it fixed. one week prior to this i had put some money down on a customization project and no longer trust larry or lund cadillac to complete it so i asked for my money back. i have not been contacted about it since. lund cadillac still owes me $21k More
Ester is the greatest. She always listens, takes care of my needs. If necessary sees that I have a loan car. She keeps me informed of what is going on and the time frame I should expect to complete the wo my needs. If necessary sees that I have a loan car. She keeps me informed of what is going on and the time frame I should expect to complete the work on my car. She not only cares about my car she cares about me as a person and my safety in my car. She is worth 10 times her weight in gold. More
I have a 1999 Saab 9-3 and I have always taken it to the dealer for service. Once I found out that Lund Cadillac started selling and servicing Saabs, I started taking my car there because of the dealer's r dealer for service. Once I found out that Lund Cadillac started selling and servicing Saabs, I started taking my car there because of the dealer's reputation. My car has always been repaired on time and the esimates are usually very accurate. My only real compaint is that Lund Cadillac discontinued their loaner car program for Saabs. More
Friendly, professional staff. Good coffee and bagels in the waiting room. Car was washed and returned to me like new. Even some light dust on the inside was wiped down. My only complaint is that they were the waiting room. Car was washed and returned to me like new. Even some light dust on the inside was wiped down. My only complaint is that they were so busy that it took almost 3 hrs for an oil change and tire rotation. 1 1/2 hours would have been acceptable. More