Arrowhead Cadillac

I have trusted Lund Cadillac Service Dept with my DeVille for many years. Steven Ansingh has also been my Service Advisor for the past 13 years, and has taken good care of us and our vehicle. He has our comp for many years. Steven Ansingh has also been my Service Advisor for the past 13 years, and has taken good care of us and our vehicle. He has our complete trust when diagnosing our vehicle's needs. I especially appreciate the nice waiting room, and how all the staff is so friendly, I would highly recommend Steven and Lund Cadillac and will continue to bring my car to them for service. More

I HAVE ALWAYS RECEIVED IMMEDIATE AND COURTEOUS ATTENTION WHEN CALLING MIKE AND THIS TIME WAS NO EXCEPTION. SERVICE WAS COMPLETED IN A TIMELY AND SATISFACTORY MANNER. MY CAR WAS RETURNED TO ME CLEAN INSIDE WHEN CALLING MIKE AND THIS TIME WAS NO EXCEPTION. SERVICE WAS COMPLETED IN A TIMELY AND SATISFACTORY MANNER. MY CAR WAS RETURNED TO ME CLEAN INSIDE AND OUT. I WOULD NOT HESITATE RECOMMENDING LUND CADILLAC TO MY FRIENDS AND APPRECIATE HAVING MIKE AS MY SERVICE ADVISOR. More

I always get excellent service from Lund Cadillac. That have been taking care of my cars for many years. I always know that they will take care of the things that are necessary and not recommend service t have been taking care of my cars for many years. I always know that they will take care of the things that are necessary and not recommend service that is not needed. They are friendly and very service oriented. More

Jim was a pleasure to work with. He was informative and very professional. I would use Lund again for that reason. Price could have been better but out of his control on that. He kept us informed during very professional. I would use Lund again for that reason. Price could have been better but out of his control on that. He kept us informed during the whole service which we appreciated very much. Thanks Jim More

My visits to Lund for service are always pleasant. Everyone is extremely helpful and friendly. I have worked with Tony Grova for several years. He is great. I especially appreciate the option of ha Everyone is extremely helpful and friendly. I have worked with Tony Grova for several years. He is great. I especially appreciate the option of having my car picked up and delivered back to me, especially when I am at work. More

Vince went out of his way to make our experience great. We had some special needs because there is handicapped plates and he took it upon himself to expidite. The General manager really cares about what ha We had some special needs because there is handicapped plates and he took it upon himself to expidite. The General manager really cares about what happens here, and it shows. everything he promised happened or will happen fast and efficiantly. More

Jerry was great to work with. The staff was excellent. They were fair when they priced our old car. The salesman did not try to get us to buy out of our price range. The car was in mint condition and was They were fair when they priced our old car. The salesman did not try to get us to buy out of our price range. The car was in mint condition and was priced well. Their facilities are very nice and the kids enjoyed the frozen yogurt. More

If you'd like to know how you can go from "good" to "excellent" ... just put Phil Tiemeier back in the Service Department where he belongs. Customer Service just hasn't been the same since Ph "good" to "excellent" ... just put Phil Tiemeier back in the Service Department where he belongs. Customer Service just hasn't been the same since Phil moved to a different department. I used to feel like my business (and I) mattered, and Phil did that. Now? I'm just another number in line. I hope while you're tossing money at new chairs and fancy ceiling fans, you'll think about what your customers REALLY need; customer service that exceeds our needs ... PHIL TIEMEIER exemplifies and embodies that philosophy ... put him back where he belongs. Thanks for listening. Lori Lamb More

Outstanding customer service department (Service). Great lobby, friendly and knowledgeable staff. Mike Tenant and his crew are great. Any time I bring in my vehicle for service, my expectations are not on lobby, friendly and knowledgeable staff. Mike Tenant and his crew are great. Any time I bring in my vehicle for service, my expectations are not only met, but exceeded. My vehicle's problem was quickly diagnosed and fixed on-time as promised. More

I called Jerry after seeing an ad for a used Cadi. I've had my 06 CTS for four years now with mileage at 75K. I have an extended warranty that runs out in another 10K miles. I thought possibly I could tr had my 06 CTS for four years now with mileage at 75K. I have an extended warranty that runs out in another 10K miles. I thought possibly I could trade my car for a a later year with less miles but I didn't want to pay much more than my payment now and I didn't want to put any down for a deal. It was suggested I could lease a new model with about the same payment but I put alot of miles of my vehicles and leasing wouldn't be the best option for me. Jerry checked out my vehicle and said it was in good condition. He's going to keep his eye out for a vehicle he thinks I might want in the future and I'm going to save for more of a down payment. You facility is beautiful and everyone is top-notch. It was a good experience eventhough we didn't come to a deal. I'm sure we will at a future date! More