Arrowhead Cadillac
Glendale, AZ
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I had visited several dealerships while looking to buy a new vehicle. My salesperson went above and beyond what others did. He was very knowledgable about the vehicles and did not try to sell me something I new vehicle. My salesperson went above and beyond what others did. He was very knowledgable about the vehicles and did not try to sell me something I did not want or a vehicle that did not meet the specifications I gave him. I did not feel pressured to buy. The finance department was fantastic! He explained the huge pile of paperwork in an easy to understand language. More
I had no problems what so ever. I was greeted with respect. All my needs were taken care of without any question. The work was preformed in an timely manner. I was asked to describe all my concerns wi respect. All my needs were taken care of without any question. The work was preformed in an timely manner. I was asked to describe all my concerns with my vehicle and it was well taken care of. When I picked up my truck it was so clean, I thought it was brand new again. Great Job Guys More
The people at Lund are service oriented and work to meet the customer needs. They are friendly, sincere, and trusting particularly with repeat customers. I appreciate the approach of not being "pushy" but the customer needs. They are friendly, sincere, and trusting particularly with repeat customers. I appreciate the approach of not being "pushy" but rather trying to match a vehicle with customer needs and/or wants. More
The service department at Lund has always been outstanding and they deliver on their promises. They always stand behind their work and will always go out their way to satisfy the customer. I have outstanding and they deliver on their promises. They always stand behind their work and will always go out their way to satisfy the customer. I have bought 3 cars from this dealership because of their service! More
We have been dealing with Lund since we moved to AZ in 2005. Luckily for us - we initially started dealing with Esther Jordan in service who has treated us amazingly anytime we have had a service related 2005. Luckily for us - we initially started dealing with Esther Jordan in service who has treated us amazingly anytime we have had a service related issue. Because of a recent Saab purchase - we also started dealing with Rob who has also done an amazing job. We have purchased a total of 4 cars from Lund and would not hesitate in returning to Lund or in recommending them to anyone else. We have recently started dealing with Tom Williams in Sales who is also very professional and would not hesitate in returning to him for a purchase. Thank you. More
Rob Cox is a great service writer and understands your concerns when you bring your vehicle in. I believe their prices for repairs are a little too high, especially for an oil change. When you bring your concerns when you bring your vehicle in. I believe their prices for repairs are a little too high, especially for an oil change. When you bring your vehicle in for warranty work, Rob is well aware of the problem and gets the problem taken care of ASAP. He also makes sure that a loaner vehicle is ready for you. More
I had my car serviced for both repair and recall (inside door handles) work. Esther Jordan and the technician (I do not know his name) found several items that needed to be repaired/replaced when I had my door handles) work. Esther Jordan and the technician (I do not know his name) found several items that needed to be repaired/replaced when I had my car in for service. Esther asked me to make an appointment at my convenience to repair these items and let me know that they would need the vehicle overnight. While my car was being serviced, Lund also changed my oil and washed my car. The car was ready when promised and there was no charge - absolutely no charge! I would definitely recommend Lund Cadillac. Their workmanship and professionalism has always been above expectations! More
I by far think Lund is the best. We purchased two vehicles within a year from lund and will always do business with them. They are very friendly, considerate and we never had a problem that they were vehicles within a year from lund and will always do business with them. They are very friendly, considerate and we never had a problem that they weren't able to fix. When the vehicles have to be serviced we enjoy waiting in the lounge which beats any other dealership out there. More
Having orignally bought our vehicle at Lund Cadillac, we have had all of our service issues worked on by their service department. And we experienced the highest level of customer satisfaction each time. No have had all of our service issues worked on by their service department. And we experienced the highest level of customer satisfaction each time. Normally, this would be a nerve-wracking event with a young family in tow, but at Lund it is very different with a nice waiting area with "treats" for the kids and very helpful staff to make the time waiting, bearable. Thank you Mike Tenant and the rest of the staff at Lund! More
I have been dealing with Lund since the dealership opened. Over the years my wife and I have owned many Cadillacs and the team at Lund has always treated us in and friendly yet, professional manner. T opened. Over the years my wife and I have owned many Cadillacs and the team at Lund has always treated us in and friendly yet, professional manner. The dealership staff are always ready to help and answer even or minor questions. I still miss Bob Lund walking through and greeting everyone, but his legacy is still there. More