Arrowhead Cadillac

Good service writers who try to understand the situation and consideration of loyalty to the dealership when it comes to pricing. Always leave with a clear understanding of what was done and why. Enjoy ve and consideration of loyalty to the dealership when it comes to pricing. Always leave with a clear understanding of what was done and why. Enjoy very much the pickup of vehicle and the shuttle service. Seem consistant in the dedication to the customers needs and willing to be flexible if possible. More

Eric Ward, our service contact person, has always been very courteous and efficient.We have been consistantly treated very special and made to feel more like friends than customers. We have never felt tha very courteous and efficient.We have been consistantly treated very special and made to feel more like friends than customers. We have never felt that we were overcharged or been offered more service then necessary. Jim and Marian Johnson More

Oil Change and Tire Rotation on my 2010 Hummer H3T (paid for by Hummer). Additional work was Desert Solar Shield Application (bi-annual). Neither of these services incurred a charge. Work was done in les for by Hummer). Additional work was Desert Solar Shield Application (bi-annual). Neither of these services incurred a charge. Work was done in less than 2 hours and the lounge area was very comfortable to wait in. More

The entire service team is very solid. I have been going to Lund for service on my Cadillac DTS and Chevy Tahoe the past 6yrs and they treat me as well today as my first visit. The shuttle team, which I use to Lund for service on my Cadillac DTS and Chevy Tahoe the past 6yrs and they treat me as well today as my first visit. The shuttle team, which I use for nearly every service visit, is also very responsive and courteous. More

I have purchased 6 auto's from Lund and have been very happy with them all. I have all the service work on my cars done there, along with my wifes car. (not a Cadillac) If there ever was an issue or a pro happy with them all. I have all the service work on my cars done there, along with my wifes car. (not a Cadillac) If there ever was an issue or a problem, it has been taken care of right away. Also problems have been very few over the time I have dealt with Lund. I had been a customer of Coulter before Mister Lund built the store on Bell road. My sales person moved from Coulter to Lund and since then I have purched 3 used cars and 3 new cars. I have been very happy with the quality of the service the people and the overall integrity of the dealership. More

Looked long and hard to find the right cts found it at Lund and mike was the best salesman I ever had. He made it very easy. The price was right they gave me the right amount for my trade. I don't know h Lund and mike was the best salesman I ever had. He made it very easy. The price was right they gave me the right amount for my trade. I don't know how they detail there cars like they do they are absolutly perfect More

I purchased a used VW Passat at Lund Cadillac in Arizona over the internet, from my home in California. Though initially sceptical about the process, Jerry Malone eased my fears and sold me a great car at a over the internet, from my home in California. Though initially sceptical about the process, Jerry Malone eased my fears and sold me a great car at an excellent price. The sale process was straight forward and efficient. The car arrived on my doorstep when they said it would. It was well detailed and very clean. Exactly like they said it would be. I was very impressed with their attentiveness and efficiency. More

My experience with Lund Cadillac has to be the most sickening experience in any vehicle purchase I have ever done. I am from Scottsdale Arizona and decided I wanted a Cadillac CTS - I arrived at Lund sickening experience in any vehicle purchase I have ever done. I am from Scottsdale Arizona and decided I wanted a Cadillac CTS - I arrived at Lund Cadillac to only wait for 20 minutes for a salesman to approach me. I sat in the Lund showroom during this time and listened to the FOUL language, RUDE remarks about customers and sexually explicit remarks toward two other females in the showroom. Lund Cadillac has absolutely NO professionalism in their sales department nor does it seem to care about their appearance. I have spoken with many about my experience and have found this behavior is consistent with Lund. I will NEVER recommend this company to any of my friends, acquaintances or people in passing. More

Just moved back to USA (from Europe) and needed a couple cars. One for me and another for my son (attending ASU this fall). Sent an eMail off from the Lund web site about a CTS. Got a very prompt response f cars. One for me and another for my son (attending ASU this fall). Sent an eMail off from the Lund web site about a CTS. Got a very prompt response from Corey and went down to have a look. <br><br>What a welcome change after all the slick talking salesmen in Europe. I told Corey what we needed and our budget. He worked out a great deal in very little time. Everyone at Lund was fantastic and I recommend them without hesitation. No song and dance...just good old fashion customer service. I like it!!!<br><br>John<br><br> More

Their lack of attention to detail in the service department is astounding. When they told me that they completed the new clear coat to my H2, I showed them that it was impossible because none of th department is astounding. When they told me that they completed the new clear coat to my H2, I showed them that it was impossible because none of the windows had any residue of water. They said it was an oversight and took my vehicle back into the service shop and applied the clear coat. The service adivsor flat out lied to my face and argued until being proved wrong. (Man without honor)<br><br>When I had the exhaust system upgraded, I had to take the vehicle back 4 times for issues due to the installation. Again, lack of attention to detail and no pride in their work.<br><br>Dealing with Lund Cadillac helped me to decide to sell my Hummer and never deal with them again. Good luck to anyone that buyes from Lund Cadillac. More