Arrowhead Cadillac
Glendale, AZ
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Awesome team!!! The service team is awesome! They greeted me at the vehicle. Attentively listened to my description of the issue(s). Fast check in. Fast checkout. The service team is awesome! They greeted me at the vehicle. Attentively listened to my description of the issue(s). Fast check in. Fast checkout. More
Joe Enzler is the best. I've always had a good experience at Arrowhead Cadillac. Joe seems to know what I like or need in a new car and always treats me with honesty and res I've always had a good experience at Arrowhead Cadillac. Joe seems to know what I like or need in a new car and always treats me with honesty and respect. This is my fourth Cadillac and Joe always gets me the best possible price. I rely on his judgment. More
great service Great service department. Explained what they did and if they solved the problem. Provided a loaner which I enjoyed driving. Will use Arrowhead agai Great service department. Explained what they did and if they solved the problem. Provided a loaner which I enjoyed driving. Will use Arrowhead again if I require service. More
Promt service in the purchase of the vehicle was perfect as well as the explanation of all the new features We were both fully informed by sales rep as well as the explanation of all the new features We were both fully informed by sales rep More
We have owned several luxury vehicles across all brands and Jim Buckner with Cadillac outshines every other service rep we have ever had. He is the reason we keep coming back to Cadillac. and Jim Buckner with Cadillac outshines every other service rep we have ever had. He is the reason we keep coming back to Cadillac. More
Always on time, Tony always makes sure nothing else needed! Feel confident everything working and safe for me to put on these busy roads of AZ. needed! Feel confident everything working and safe for me to put on these busy roads of AZ. More
Road Side Assistance I own an XT5. we thoroughly enjoy the vehicle. We were driving the vehicle on Saturday when it just "stopped". The entire vehicle shut down to a poin I own an XT5. we thoroughly enjoy the vehicle. We were driving the vehicle on Saturday when it just "stopped". The entire vehicle shut down to a point that not even the 4 way flashers would work. I contacted Arrowhead Cadillac. I received a call back from a service representative Todd within 5 minutes of my call. Within a further 5 minutes I received a call from "Brian" in Arrowhead road side assistance. we spoke for a few moments and then Brian said he thinks he know the source of the problem. Within 30 minutes he drove to me in North Peoria, worked on the vehicle and got me on my way. He was courteous, professional and very knowledgeable. Overall he was exceptional. Thank you for exceptional service. Mark Woodall More
Oil Change Great quality of customer service every time my family and I come in to the Arrowhead Dealership. I can’t thank them enough for taking such great care Great quality of customer service every time my family and I come in to the Arrowhead Dealership. I can’t thank them enough for taking such great care of us. More
New Escalade Nikki was the best. She was extremely helpful and made the entire process very easy and enjoyable. I would definitely lease another car from her! Nikki was the best. She was extremely helpful and made the entire process very easy and enjoyable. I would definitely lease another car from her! More
Service I took in my 2019 Cadillac XT4 for service and the whole experience was absolutely Great! I would recommend taking your vehicle here for your service I took in my 2019 Cadillac XT4 for service and the whole experience was absolutely Great! I would recommend taking your vehicle here for your service needs!!!! Top Notch establishment.. More