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Arrowhead Honda

Peoria, AZ

4.7
3,437 Reviews
At Arrowhead Honda we don’t want to be just another car dealership, we strive to be unique. We believe that “The Dealer IS the Difference.” At Arrowhead Honda you will always be treated with the utmost professionalism and courteousness. Just ask anyone who does business with us. To pursue our objective of ‘serving customers for life,’ we are committed to delivering quality service that parallels the quality of the Honda vehicles we have sold for years. We invite you to visit Arrowhead Honda and experience our dedication and commitment firsthand. And remember, “The Dealer IS The Difference.”
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8380 W Bell Rd.

Peoria, AZ

85382

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Showing 3,437 reviews

February 05, 2019

Excellent vehicle buying experience I would like to take this opportunity to let your dealership know how much it was such a big, pleasant surprise to purchase my new 2019 Honda Pilot EX More

by A Jack 2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cary Davis
Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Tom Urbina , Cary Davis in Sales, and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Cary and Tom had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.

February 05, 2019

Amazing salesman! Larry is just the kind of guy you can enjoy spending the day with buying a car. He is pleasant, polite, and patient. He is knowledgeable and helpful. More

by Tomsmom12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Reid, Michael Gutierrez
Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Salesman Larry Reid, Michael Gutierrez in Finance, and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Larry and Michael had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.

February 04, 2019

Dead Battery on a Saturday! My battery died on a Saturday morning! 3-A charged my battery and I drove to Arrowhead Honda. Thank goodness the service dept. was opened! They repla More

by janinaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwon (sp??) Very Nice, Mike King
Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor Mike King and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Mikehad shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.

February 04, 2019

Great Service On my first service on my new Honda CRV, all service was completed in a friendly and efficient manner ... it was a very good experience! More

by BillyH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Ibarra
Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Express Advisor Seth Ibarra and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Seth had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.

February 04, 2019

Service Repairs Robert was great and so helpful. All the service advisors I have help me thus far have been really nice, and trustworthy. I also had a good experience More

by lm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Antwon Germany
Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor Robert Quintana, Antwon Germany, and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Tom had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor Robert Quintana, Antwon Germany, and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Robert and Antwon had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

February 04, 2019

Wonderful and Helpful My last review did not seem to go through. Dan Thomas was very helpful and easy to deal with. I am handicapped and he made my visit very easy and info More

by Daniel321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor Dan Thomas and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Dan had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

February 04, 2019

CRV Repair I made a appointment for 8:30 AM to have a oil change and tire rotation. I was met by Tom Urbina and he checked me in and was very happy with the serv More

by Taffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Tom had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

February 03, 2019

Service appointment Kevin Proo is great to work with. He is always professional and courteous. I've bee coming to this dealership for over 15 years and will continue to d More

by kevinJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor Kevin Proo and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Kevin had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com Edit Response

February 03, 2019

Quick, efficient and thorough. Amazingly thorough, efficient and fast. Seth met me, explained everything and kept me posted regarding process. I will definitely return and request s More

by Ronnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Ibarra
Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Seth Ibarra and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Seth had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com Edit Response

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor Seth Ibarra and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Seth had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

February 03, 2019

Honda Dealership review Mike King did an excellent job. His extra effort detected the truck battery was about to fail. He replaced it and saved me an immense amount of inconv More

by Ridgeline2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King
Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Mike King and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Mike had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com Edit Response

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor Mike King and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Mike had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

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