Arrowhead Honda

Exceptional Service My first encounter with Frank G. was on my fact finding mission to decide if I wanted to lease or buy. I returned the following Saturday looking for My first encounter with Frank G. was on my fact finding mission to decide if I wanted to lease or buy. I returned the following Saturday looking for Frank because he was not at all pushy during my first visit. He was honest & upfront about the pros & cons of leasing. So, I sought Frank to be my Salesman. And then there was Walter M!!!. Walt was very patient going over the details of the contract and service agreement. There is so much information to digest and Walt offered to explain anything that I didn't understand regardless of when my questions surfaced. (on Monday I returned for clarification of a few things & Walt was as genuine as if we had first met). What REALLY impressed me was that Walt was interested in surveying Financial Institutions that would give ME the lowest interest rate on MY terms! Such personable, professional service! There are so many "warnings" for women going to dealerships to purchase a vehicle on their own. I challenge any female looking for a great deal to visit Frank G. & Walt M. at Arrowhead Honda! They will never regret it! Wow! what a Team! More

Love my new HHR Frank Glad guided us through the process of purchasing our 2009 HHR. He was helpful, gracious and kind. Now that is the kind of car buying experienc Frank Glad guided us through the process of purchasing our 2009 HHR. He was helpful, gracious and kind. Now that is the kind of car buying experience I can shout about! Thanks for all you did for us Frank! We smile each time we pass the dealership and remember you. More

Great Buying Experience Charlie made this a very pleasant buying experience. He directed us to the model we wished to investigate. All of the important features were pointed Charlie made this a very pleasant buying experience. He directed us to the model we wished to investigate. All of the important features were pointed out and carefully explained in detail. We went for a test drive and Charlie continued to give us additional information. Back at the dealership Charlie printed out comparison information on the other two cars we were going to compare to the Honda Accord. A week later we decided on the Honda and worked with Charlie using the Costco buying program. We were very happy wth the entire experience. More

Great Car Buying Experience The staff was easy to work with. We test drove a Pilot and we were given a fantastic purchase price. Arrowhead Honda made my car buying experience e The staff was easy to work with. We test drove a Pilot and we were given a fantastic purchase price. Arrowhead Honda made my car buying experience easy from start to finish. More

Great customer service Michael was very friendly and knowledgeable about the vehicle we were interested in purchasing. We especially liked the no pressure service that he pr Michael was very friendly and knowledgeable about the vehicle we were interested in purchasing. We especially liked the no pressure service that he provided. Thank you More

Great Service I was treated very well at Arrowhead Honda. Everyone was friendly and respectful. What I appreciated most was our salesman. Marshall listened to our n I was treated very well at Arrowhead Honda. Everyone was friendly and respectful. What I appreciated most was our salesman. Marshall listened to our needs and wants. More

Excellent car buying experience Brianna was very helpful throughout my lease trade-in/new car purchase process. I truly appreciated her excellence in customer service which is extr Brianna was very helpful throughout my lease trade-in/new car purchase process. I truly appreciated her excellence in customer service which is extremely important to me and my family. I will recommend her to friends and family for future purchases! More

Quality Car -- Quality Salesperson Tony Cicala put the topping on the cake. However, the cake was really the car that sold itself. The only thing I probably dislike more to do than bu Tony Cicala put the topping on the cake. However, the cake was really the car that sold itself. The only thing I probably dislike more to do than buying a car is going to the dentist. My most recent experience changed that perspective. I knew that I wanted the car within a block of the dealership. I just had to sell him the notion that he also wanted mine. :-) He was confident and knowledgeable about in-house vs. internet pricing. I am also glad that Tony explained the benefits of having the extended warranty. His follow-up that I am happy with my purchase is an indicator that he is interested in more than just closing the deal. Thank you -- and thank Honda for making such a great product. More