Arrowhead Honda | Page 327

I have been coming to this dealership for 8 years now and have been dealing with David Scott for about 7 of them. I lived in Glendale for 4 years but moved to Phoenix 3 years ago; I STILL will drive out of m have been dealing with David Scott for about 7 of them. I lived in Glendale for 4 years but moved to Phoenix 3 years ago; I STILL will drive out of my way to come to this dealership because of the excellent level of customer service I receive from Arrowhead as well as David. David and I have developed a rapport over the years and he and I have become friends as a result. He has always strived to take great care of my sometimes OCD-esque needs but is also very tentative to his other customers. I believe David is a good man with Christian values and he exemplifies that daily to me, as well as anytime my car needs service. This is one employee you want to retain and should be extremely honored to have representing the Honda Brand. Thank you! Chris Berlese More

David has always given me honest, and accurate information about my cars. I have never had to bring it back because of a misdiagnosis. He has always finished the car quicker than promised, and r information about my cars. I have never had to bring it back because of a misdiagnosis. He has always finished the car quicker than promised, and right the first time. There is no reason for me to even consider another dealership. More

It is extremely easy to give this dealership and the attending sales staff, Mike and Robert, the highest possible accolades. Not only were they completely understanding of our desires regarding the leas attending sales staff, Mike and Robert, the highest possible accolades. Not only were they completely understanding of our desires regarding the leasing of two new vehicles, our budget, and general concerns, they were also total professionals. The excellent Mike Massey was outstanding in showing us the cars and meeting our every whim, while "Mister Numeric" Robert Sadjak, worked quickly in the background to put the deal together. We would not hesitate to recommend the Arrowhead Honda experience to anyone and wish the dealership and staff the best for the future. Robert & Michele Hutchinson More

Excellent sales force. Listened to what I asked for and delivered. Very timely. Will recommend this dealer to friends. Keep up the good work. Thanks, Dave O'Neil delivered. Very timely. Will recommend this dealer to friends. Keep up the good work. Thanks, Dave O'Neil More

Arrowhead Honda has been taking care of the service on my 2003 Element for over 3 years. David McKee, my service advisor, is the BEST EVER!!!! He is so responsive to my questions and is friendly, professi 2003 Element for over 3 years. David McKee, my service advisor, is the BEST EVER!!!! He is so responsive to my questions and is friendly, professional, and makes my visits to the dealership a pleasure. He always explains in detail what service will be done, and the cost of everything, so there are no surprises. I highly recommend Arrowhead Honda for anyone needing service or for a new vehicle purchase. You will have a very positive experience and become a fan, as I have done. My next Honda will definitely be purchased at Arrowhead Honda in Peoria, Arizona!!! Pauline Mejias Surprise, Arizona More

They don't get 5 stars they get 10 stars. I have always hated dealerships because of the pressure or pushed into a corner feeling. Arrowhead Honda and the team that worked with us were the exact opposite. hated dealerships because of the pressure or pushed into a corner feeling. Arrowhead Honda and the team that worked with us were the exact opposite. They provided us with the information we requested without all the dancing around if you will, and we made an educated decision based on our needs, our wants, and the non-pressure atmosphere of our team. TY to Tracy, who initiated our call back, and to Robert who handled our needs, and to Sam who was our salesman and who has the patience of a saint, and to Jason who handled our financing and without his information we would have walked away with only one vehicle instead of two and we would have paid more in interest and to Richard for his timely call back and friendliness in service. TY Jennifer for being so sweet and helpful with getting me this link. Bottom line, if you want/need a vehicle and you don't go to this dealership, than all we can say is good luck, because you will not have found the BEST DEALERSHIP with the BEST TEAM. Honda should be very proud this team and as far as we are concerned, they have our business for life!! More

very nervous 1st time buyer, Eric drove me around to look at different cars and helped me pick the car that best fit what i was looking for. we found one with really low milage and little to no scratches on at different cars and helped me pick the car that best fit what i was looking for. we found one with really low milage and little to no scratches on the exterior. Thank you Eric for helping me with my biggest commitment, my first car. You were a lot of help and went out of your way to make me feel welcome and taken care of. i'll recommend you to all my patients. More

My overall buying/leasing experience was excellent. We did have one problem along the way and that was handled by Ken and Thad with courtesy and professionalism with customer satisfaction in mind. This is did have one problem along the way and that was handled by Ken and Thad with courtesy and professionalism with customer satisfaction in mind. This is my second time buying from the Arrowhead Honda dealership with many visits to the service shop which thankfully was for maintenance mostly. I have always been treated with friendliness and dignity by all service and Sales people at Arrowhead Honda. Ken and Thad were very informative and Jeff in Finance was easy, efficient and a pleasure to work with. Thank you and I look forward to coming back to Arrowhead Honda in 2015 to lease another vehicle! Thanks guys! Andrew Meguin More

I purcahsed a vehicle from this dealer in 1999, and just completed another deal with them last weekend on a 2011 CRZ-EX. I did my homework ahead of time so I understood what a realistic price would be for completed another deal with them last weekend on a 2011 CRZ-EX. I did my homework ahead of time so I understood what a realistic price would be for the vehicle. I think that is important in order to save time and reduce haggling. I worked with Eric Galliani who is a very straightforward person -- he told me about the car and gave me his best price without having to haggle about things for an hour like at other dealerships. He answered all of my questions honestly and did a great job of making my purchasing experience as best as it could be. I would recommened this dealership and this salesperson in particular. More

Eric made negotiating a new auto lease over the phone an easy process. All it required was a trip to the dealership and an "exchange of keys". Honda gave me a very good deal on the new lease. Jeff made t easy process. All it required was a trip to the dealership and an "exchange of keys". Honda gave me a very good deal on the new lease. Jeff made the paperwork an easy process also! Thanks Eric & Jeff More